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Coastal Kia

(5,553 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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If you need help getting in the right car get in contact

If you need help getting in the right car get in contact with Kendrick!! He’s the goto great person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Tim! We sincerely appreciate the five star review and compliments for Kendrick Progue. We love the feedback including, "if you need help getting into the right car contact Kendrick!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Friendly, efficient service.

Friendly, efficient service. Keeps lines of communication open and answers questions you may have regarding repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came in to get my kiddo first car, Kendrick was really

I came in to get my kiddo first car, Kendrick was really helpful and professional, he made the process very easy, definitely going to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Kendrick Progue. We love the feedback including, "Kendrick was really helpful and professional, he made the process very easy..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Efficiency accompanied by courtesy is a rare combination

Efficiency accompanied by courtesy is a rare combination in today's work world. The courtesy , compassion, communication and understanding given me by kelvin Swinson at Coastal Kia was exceptional. I am very grateful and urge future Coastal Kia clients to seek out Kelvin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! We sincerely appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. We love the feedback including, "the courtesy, compassion, communication and understanding given to me by Kelvin was exceptional." Congratulations and enjoy! Please call us if you need anything.

The service manager was professional and kept me informed

The service manager was professional and kept me informed along the way. I would bring my car back to them if I had issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and compliments for our service manager. We sincerely appreciate the review and gracious comments. Please call us if you need anything.

Worked with a gentleman named Kendrick!

Worked with a gentleman named Kendrick! He was super professional and knowledgeable when answering all our questions! Needless to say we bought our new car from Kendrick, highly recommend working with him if you want a memorable car buying experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you for the five star review and compliments for Kendrick Progue. We sincerely appreciate the high rating and amazing review. Please call us if you need anything. Thank you for choosing Coastal Kia!

Very friendly excellent service I have been doing

Very friendly excellent service I have been doing business with this dealership for years and will continue in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star service review. We sincerely appreciate your loyalty and gracious comments. It was thoughtful of you to give Bob Tomlin, Sam Weisman and John Wigger such high marks. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

Amazing customer service.

Amazing customer service. Kendrick was awesome to work with. They were able to get me the exact car I wanted so quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! We sincerely appreciate the five sales review and compliments for our Product Specialist Kendrick Progue. Congratulations and enjoy! Please call us if you need anything.

Best dealer in town by far.

Best dealer in town by far. They are very professional every time I go in for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review! It was thoughtful of you to take time to go online and rate your recent experience. We love the feedback including, "best dealer in town by far." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

The sales department was very accommodating and friendly.

The sales department was very accommodating and friendly. Perry especially was very attentive and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.