Reviews
A great place to buy a car.
A great place to buy a car. Everyone was so friendly. Ring the bell and be happy 😊!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! Thank you for the five star review and compliments for our staff. We love the feedback including, "a great place to buy a car, everyone was so friendly." We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear you enjoyed our "ring the bell" celebratory tradition. Congratulations and enjoy! Please call us if you need anything.
They have Excellent service.
They have Excellent service. They are Very professional and they have . Excellent customer service my husband and I are very Satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star review and gracious comments. We love the feedback including, "they are very professional and they have excellent customer service." We strive to deliver a truly experience. Thank you for choosing Coastal Kia!
THE ENTIRE CREW AT COASTAL KIA WAS ABSOLUTELY WONDERFUL
THE ENTIRE CREW AT COASTAL KIA WAS ABSOLUTELY WONDERFUL TO DEAL WITH. NEEDED A COUPLE OF THINGS FOR OUR 2014 SOUL AND WAS TOLD THAT I HAD A 9:30 APPT ON 9-7-2022. WHEN I ARRIVED AT THE DEALERSHIP AND ATTEMPTED TO GET CHECKED IN, THE EMPLOYEE WAS ADAMANT TGAT HE SAW NO APPOINTMENT FOR MY CAR THERE EVER! WELL, I INSISTED THAT I DID AND HE DID NOT ARGUE WITH ME, JUST DID THE INTAKE AND PROCESSED ME IN WE FIGURED IT WOULD BE A FEW HOURS, BUT MY TECH ADVISOR CALLED ME AFTER 45 MINUTES AND GAVE OUR ESTIMATE FOR ALL NEEDED MAINTENANCE ITEMS (AND WE DID GO WITH ALL RECOMMENDED PROCEDURES) HE SAID HE FIGURED OUT WHY I WAS NOT IN HUS SYSTEM. My APPOINTMENT WAS MADE IN WILMINGTON, DELAWARE!!!!!LOL ONLY 559 MILES AWAY. We both had a good laugh and I couldn’t have asked for a better maintenance experience than I got from the incredible team at COASTAL KIA OF WILMINGTON, NC!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and gracious testimonial. We appreciate the compliments are are thrilled to hear our team exceeded your expectations. It was thoughtful of you to give so many of our team members such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything.
Great service.
Great service. Customer service rep did outstanding job of keeping me informed. He was very pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We sincerely appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We are thrilled he exceeded your expectations. Please call us if you need anything.
They assisted me with finding a new vehicle after my
They assisted me with finding a new vehicle after my accident. My salesperson Steve was always available to answer my questions throughout the process and has been more then willing to go the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! We are thrilled to hear our Product Specialist Steve Kramer exceeded your expectations after your unfortunate accident. Enjoy! We are here to help if you need anything. Thanks again!
Always professional and keep me updated on the progress
Always professional and keep me updated on the progress of my car. Upon arrival I’m given an estimated cost and time of completion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We appreciate the five star review and high marks for our Service Consultant Sam Weisman. Thank you! Please call us if you need anything. Thank you for trusting our Coastal Kia service team with your automotive service needs.
Great service department and Bob is very knowledgeable.
Great service department and Bob is very knowledgeable. He assisted me with all my service needs. My car was completed in a timely manner and it was delivered back to me at my work place, It was also so clean when it was returned. Such an easy experience. I love Coastal Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review. It was thoughtful of you to mention Bob Tomlin by name. We appreciate the testimonial and gracious feedback. Thank you for choosing Coastal Kia!
I have been with this dealership since 2013.
I have been with this dealership since 2013. I have had 3 KIA,s from there and cannot say anything but good words about their service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your five star review and loyalty to our Coastal Kia team. Please call us if you need anything. Thank you for choosing Coastal Kia!
I can always count on Kia to help me , keep my car in
I can always count on Kia to help me , keep my car in working order . They are all very helpful and experience in each of the fields.I’m so Grateful for Kia for fixing my car so many times in the past. Thank you Kia you all all the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Your five star service review and compliments for our service team are greatly appreciated. It was thoughtful of you to rate so many of our service employees with such high marks. We are thrilled we were able to exceed your expectations. Thank you for choosing Coastal Kia!
Very pleased with my service.
Very pleased with my service. Very nice staff, clean showroom, etc.. Thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are very welcome... thank YOU! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very pleased with my service...very nice staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high ratings for our service team members too. Please call us if you need anything.