Reviews
The convenience to have the oil change done at my house
The convenience to have the oil change done at my house was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, James & Linda! We're glad to hear that you found our at-home oil change service convenient and helpful. We appreciate your feedback and hope to assist you again in the future. Don't hesitate to reach out to Gerald Ford for any of your automotive needs! Sincerely, Tom Kastrati General Manager Gerald Ford
Follow through with promises made , I was so happy i
Follow through with promises made , I was so happy i recommended my friend who also made a new car purchase the next day
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Safet! We truly appreciate your support and are delighted to hear that you were happy with your experience at Gerald Ford. It's fantastic to know that you recommended us to your friend, and we're thrilled to welcome them as well. We look forward to assisting you both again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford
Larry and Oscar provided clear instructions.
Larry and Oscar provided clear instructions. They were helpful and accurate.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Joseph, for your wonderful review! We're thrilled to hear that you found our team, including Oscar, to be helpful and accurate. Your feedback is greatly appreciated, and we look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
Knew what vehicle I was looking at salesman was
Knew what vehicle I was looking at salesman was proficient and professional He made the sale within a 3 hour window
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! I'm glad to hear that you had a positive experience with our team and that the sales process was efficient. We strive to provide professional service while helping our customers find the perfect vehicle. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
Kyle did a great job.
Kyle did a great job. Wasn't too pushy or annoying but kept with me to make sure anything I needed was handled.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Nicholas, for your kind words about your experience with us at Gerald Ford! We're thrilled to hear that you felt well taken care of and appreciated Kyle's approach. We pride ourselves on providing excellent service, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford
I had an excellent experience with the Ford Mobile
I had an excellent experience with the Ford Mobile Service. The employee who serviced my vehicle was awesome, and I found the whole experience to be SUPER convenient as they came to my work. I will absolutely be using this service again in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kaitlyn, for your fantastic review! We're thrilled to hear about your excellent experience with our Ford Mobile Service. It's great to know that our team was able to provide you with convenience while servicing your vehicle at your workplace. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford
They could have kept car over night.
They could have kept car over night. Because of the need for next day use they put effort in to complete repair same day. They also offered a loaner vehicle if that wasn't met.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Mike! I'm glad to hear that we were able to accommodate your needs by completing the repair the same day and offering a loaner vehicle. We strive to provide excellent service here at Gerald Ford, and it's great to know that you felt supported. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford
Very pleased with the whole purchasing process.
Very pleased with the whole purchasing process. Was a very smooth process. Didn't take all day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Mark! I'm glad to hear that you were pleased with the purchasing process at Gerald Ford and that it was smooth and efficient for you. We appreciate your feedback and hope to see you again soon for your next vehicle needs! Sincerely, Tom Kastrati General Manager Gerald Ford
Everyone is always so friendly, knowledgeable, &
Everyone is always so friendly, knowledgeable, & Frankie is one of the best salesman there!!!! The snacks are always a hit as well!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Deanne! We appreciate your kind words about our team and Frankie. We're thrilled to hear you enjoy the friendly atmosphere and our snacks! We look forward to seeing you again at Gerald Ford soon! Sincerely, Tom Kastrati General Manager Gerald Ford
Ask for salesperson Kyle C.
Ask for salesperson Kyle C. he was great to work with. The level of communication from the GM to Salesperson was executed perfectly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback, David! We're thrilled to hear that you had a great experience working with Kyle. It's always our goal at Gerald Ford to ensure excellent communication and service throughout the buying process. We appreciate you taking the time to share your thoughts and look forward to seeing you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford