Skip to main content

Performance Ford of East Hanover

(257 reviews)
Visit Performance Ford of East Hanover
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (973) 947-7528 (973) 947-7528
Used (973) 947-4861 (973) 947-4861
Service (973) 947-4869 (973) 947-4869

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Ford of East Hanover from DealerRater.

Want to share your experience with this dealership?

Write a review

I worked with Steve Rieker for the purchase of my Ford...

I worked with Steve Rieker for the purchase of my Ford Bronco Sport Big Bend. communications via phone, e-mail and text were never ignored. I never felt left by the wayside. He kept me updated with information on a purchase that I wanted and got me into my new Bronco within the deadline that I had given him. I am very pleased with the instruction and explanations on all working features in the vehicle. I felt very confident driving off the lot with my new vehicle. The finance department was very informative and got me my loan immediately. Whenever I called Ford East Hanover, NJ all staff were very pleasant and helpful. I am very pleased with my new Bronco. Itcdefinetely has all the bells and whistles. Thank you Steve Rieker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Bronco! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steve. We appreciate your business and wish you many safe miles in your new vehicle!

X

Had the Works. Good value. Work done well. On time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Dennis, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

RV Repair

My new Ford RV broke down on it's first trip. Ford performance center repaired the 1 problem immediately, so I could get it back right away. They have also ordered the other part and will contact me when it comes in. They did an outstanding job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Thomas, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

This is absolutely the best dealership I’ve been to!!!!...

This is absolutely the best dealership I’ve been to!!!! Excellent customer service. I will absolutely be referring Onofrio and his team to everyone I know !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lisa, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Onofrio. We appreciate your business and wish you many safe miles!

2020 Ford Escape

Im extremely pleased with the purchase of my Ford Escape. It wasnt what I had in mind when I walked into the dealership but leaving its more than what I envisioned. Steven Riecker was who assisted me in my purchase. His patience, knowledge and expertise really helped guide me to other options I didnt even think were possible. Everyone else that I met at the establishment were also so pleasant and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new Escape! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and wish you many safe miles in your new vehicle!

F350

Fantastic they had the right car at the right time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new Ford F350! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

A+ car buying experience at Performance Ford E. H.

Fantastic selling experience with Steven Riecker, Kyle and team at Performance Ford of East Hanover. Have already recommended these people and this dealership to friends as well as local online groups.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Sue, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Steven, Kyle and he rest of our team. We appreciate your business and wish you many safe miles!

Happy camper

William, Tyler and John handled my problem with courtesy and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Ford Fusion Purchase

Steven Riecker did a phenomenal job when I purchased my Ford Fusion. The paper work process was quick. He answered all of my questions. I highly recommend him. I will definitely go back to this dealership to buy a new car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new Ford Fusion! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and willingness to recommend us to others. We wish you many safe miles in your new vehicle!

Good service, on time

I scheduled a routine service with tire rotation and was given a "wait" time which was spot on. Tyler was the service representative and was great on the receiving process and in providing updates throughout. Tyler also helped with some other items that were not part of the scheduled service. Overall, above and beyond expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Colin, for the great review. It is our pleasure to hear about your positive experience with Tyler and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!