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Performance Ford of East Hanover

(257 reviews)
Visit Performance Ford of East Hanover
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (973) 947-7528 (973) 947-7528
Used (973) 947-4861 (973) 947-4861
Service (973) 947-4869 (973) 947-4869

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Ford of East Hanover from DealerRater.

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The process was quick and easy - closing the deal I felt...

The process was quick and easy - closing the deal I felt a little rushed but I was glad we got it done

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Each salesman treated me very well with all the details...

Each salesman treated me very well with all the details of the purchase. Each of them was well experienced and very Friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Great service. My Mach E GTPE came in earlier than...

Great service. My Mach E GTPE came in earlier than expected My salesman Steve Riecker get me appraised of production progress. The price they quoted was the delivered price. Financing not known until the vehicle was delivered. They gave me 1.4% and a large rebate. Couldn’t be happier with the entire process and love my “Mustang”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jon, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Steve. We appreciate your business and wish you many safe miles in your new Mach-E GT Performance Edition!

The workers here were incredibly helpful and very...

The workers here were incredibly helpful and very friendly and helped me find the card I needed and made the process very easy considering this is my first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Shamus walked me to the process of leasing a vehicle very...

Shamus walked me to the process of leasing a vehicle very meticulously and was great help.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Shamus. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Everyone there was very friendly. They had exactly what i...

Everyone there was very friendly. They had exactly what i was looking for. They made buying very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

If you are looking for a Ford vehicle this is the guy to...

If you are looking for a Ford vehicle this is the guy to call!! He delivered great customer service and was very knowledgeable!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Steve was amazing and made my purchase super easy and...

Steve was amazing and made my purchase super easy and smooth. Thank you we will definitely use you guys for all of our fleet needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steve. We appreciate your business and hope to see you again in the future. Until then, drive safely!

I got a CPO 2018 Ford Explorer XLT from here. Steve...

I got a CPO 2018 Ford Explorer XLT from here. Steve Riecker was my sales representative. He was very professional and took me on a test drive and we were able to come to a favorable trade in price and pricing for the vehicle. As alway there are some features that some trim line have but we were able to resolve any issues. Steve made himself available and I can always reach him. The finance manager is an awesome young lady who is precise and efficient. The Sales Manager who I spoke with is customer centric. As always do your due diligence and life will be grand that advice is for buying a car selecting a life partner or buying a house :). Tell them Raj sent you and ask for Steve. He has become a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Raj, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Steve and our team. We appreciate your business and wish you many safe miles in your new Explorer XLT!

Everyone at Performance was so nice and professional. No...

Everyone at Performance was so nice and professional. No haggling and games. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!