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West Herr Chrysler Dodge Jeep Ram of Lockport

(236 reviews)

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chrysler Dodge Jeep Ram of Lockport from DealerRater.

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Megan & Chris went above & beyond working with my bank to

Megan & Chris went above & beyond working with my bank to put me in a newer minivan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lionel and his team did an excellent job With finding the

Lionel and his team did an excellent job With finding the right vehicle for me I was pleased and happy and excited for the service they provided for me. I will recommend Lionel ti my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cody has helped me on 3 vehicles, he always goes above

Cody has helped me on 3 vehicles, he always goes above and beyond with his service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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As always, Brett and the dealership did a great job,

As always, Brett and the dealership did a great job, completing my service visit efficiently and in a timely manner.......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brian and his team were very helpful in getting my truck

Brian and his team were very helpful in getting my truck in for service and I will continue to bring my truck here when maintenance or service is needed Thank you team west herr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service with Chris thanks for all you do and to

Excellent service with Chris thanks for all you do and to take care of my jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brett was very helpful in the repair of the car.

Brett was very helpful in the repair of the car. He was understanding very professional and did an outstanding job to make the car right I would recommend West Herr To everybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My vehicle was towed in on Saturday and they found out

My vehicle was towed in on Saturday and they found out that I needed to get the valve body replaced and it was completed Wednesday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Martin our salesman did a great job helping us Purchase

Martin our salesman did a great job helping us Purchase our Ram Laramie. He made sure it had The features we wanted and needed. Both Martin and manager Renee made the purchase Easy and enjoyable. Martin also made sure to go over the basic interior settings for the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brett and everyone i dealt with were kind.

Brett and everyone i dealt with were kind. In this world it was much appreciated 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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