Reviews
Great service at a fair price and no trouble making the
Great service at a fair price and no trouble making the appointment! Thanks West - Herr!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Verry good place to get your vehicle fixed, they are very
Verry good place to get your vehicle fixed, they are very professional and curtieous all the time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
West-Herr consistently provides excellent service.
West-Herr consistently provides excellent service. The staff is very cordial and professional, and scheduled maintenance is performed thoroughly and promptly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was our second WestHerr purchase.
This was our second WestHerr purchase. We will likely make more. They make the experience as streamlined as possible. John Tribble could not be more accommodating.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They keep me inform on the recall, The staff was helpful
They keep me inform on the recall, The staff was helpful to located a work document i left in my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is great.
The service department is great. They are friendly and super helpful. They let me know every step of the way what is going on. I go back for oil changes and repairs. Again, the service staff are awesome.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My vehicle was due for its first NYSI.
My vehicle was due for its first NYSI. I received an appt. in a timely manner. On the day of my appt., Brett checked me in quickly&efficiently. My service was completed in a timely manner! Thank you to Brett Doebler&Service staff! Every employee at this dealership acknowledges you&makes you feel a part of their “family”!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Took my Jeep in for service and had a few problem with
Took my Jeep in for service and had a few problem with communication but in the end, they treated me with a high level of professionalism. Mike, Christy and the team did a great job. Many thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brett was very kind very helpful, brought my truck in for
Brett was very kind very helpful, brought my truck in for oil change rotation and a inspection and the next morning my truck was running smoother than molasses
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I went there this morning to show Mike in collection shop
I went there this morning to show Mike in collection shop all the runs and gret in my paint.he said it looked great he gave me a good deal.this guy couldn't paint his toe nails let alone a car.this guy is a lier and con stay away from this place big time.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair