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EchoPark Automotive Houston

(887 reviews)
Visit EchoPark Automotive Houston
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(866) 583-6956 (866) 583-6956

Reviews

(887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Houston from DealerRater.

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Vanessa is the BEST person ever to make a purchase with a

Vanessa is the BEST person ever to make a purchase with a car!! I just made my first car purchase and I couldn’t have asked for a better experience!! 10/10 all around. The best, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Vanessa was awesome she was very accommodating patient

Vanessa was awesome she was very accommodating patient and went above and beyond to make this as easy as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First time car buyer and the experience at Echo Park was

First time car buyer and the experience at Echo Park was amazing. The dealership is huge and comfy. My sales guy was Eduardo. Hes was professional, honest, and had great knowledge of financing. Echo Park sales personnel work together as a group and they assist one another in obtaining the best for customers. I went in and got the exact vehicle I wanted for a outstanding deal. Echo Park has a great selection of good quality cars for a great price. They are honest and look out for customers. Eduardo made sure I understood contract and it was an awesome experience that was not long at all. If you come with all your documents ready you will be in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome dealership, they treat us well.

Awesome dealership, they treat us well. Fair and honest people. We were able to gey the deal we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

She was AMAZING.

She was AMAZING. Her attitude was outstanding she was very knowledgeable and fast. She did her due diligence to inform me of all the coverages they offer and ill be looking for her again when im ready to buy another car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had a wonderful experience at EchoPark North.

We had a wonderful experience at EchoPark North. Everyone from our salesman to the managers were very knowledgeable, friendly & helpful. Our salesman, Alfonso, was FANTASTIC! We highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thanks Julio I love the transparency & excellent customer

Thanks Julio I love the transparency & excellent customer service he gave me plenty of information and i will return Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Vanessa is amazing !

Vanessa is amazing ! She is very helpful & patient . My family and I had a great experience! She was reassuring and walked us through the whole process .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Vanessa

The best help from Vanessa! She was very helpful in getting me into a car I was able to afford even with a low down payment! She made the process very smooth and had great communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Houston (North Freeway) they made your day. This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Found the perfect car I wanted.

Found the perfect car I wanted. Called Echo Park Houston, told them I wanted the car and would fly out the next day and drive it home. Filled out my loan application and they sold the car in less than 24 hrs after I did. Wasn't worried about the loan app my credit is perfect. Its the fact they sold it out from under me and did not even bother calling and telling me they had sold it. A little integrity goes a long ways.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, David D we appreciate your honesty, and for giving us a chance to improve by leaving this review. Providing a happy experience is what we strive to do, and we didn’t deliver for you. Our priority is you, so please contact us so we can talk further. Melissa Roberts Guest Loyalty Manager GLC.Houston@echopark.com Phone: 281-504-4489