Reviews
3rd time buying a vehicle here.
3rd time buying a vehicle here. They make it easy every time. Glad I found this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vanessa was my experience guide
Vanessa was my experience guide best service ever and she made sure I got approved first time buyer .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Houston (North Freeway) they made your day. Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Best car buying experience ever!
Julio was great, took care of every need and request that I had. I flew into Houston and he had the car upfront with a sign inside with my name on it. All gassed up and washed, I was done with the process in 10mins. I spent more time messing with the Ford Pass and Apple CarPlay that he came out to check on me and show me a few more features. The sales mgr came out as well to introduce himself and thanks me for my business. Ladies and gentlemen this is the place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Houston (North Freeway) they made your day. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Salesperson Coco was a pleasure to do business with.
Salesperson Coco was a pleasure to do business with. The whole transaction was great and fast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am extremely satisfied with my experience at EchoPark,
I am extremely satisfied with my experience at EchoPark, largely thanks to the exceptional service provided by Abraham Sotelo. His honesty, efficiency, and expertise have left a lasting positive impression on me, and I will certainly recommend EchoPark to friends and family based on this outstanding experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Experience!
I had come to this dealership after getting into a car crash with my last car. I was dreading the process of having to buy a new car, but I got talking the Andy and she pulled up the car I wanted and talked me through the steps and was so personable and understanding. The GM even came by to say hi and made it feel like we were more than just a sale that day. It was a great experience!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Every one was very professional.
Every one was very professional. Our sales represenative was amazing and very understanding. They made the car purchasing so easy to do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent communication, personable, and attention to
Excellent communication, personable, and attention to detail in regards client concerns. Great follow up to vehicle satisfaction and expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience! Would highly recommend Working with Andrea! Made the process easy and simple, helped us find the car we were looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was needing a car for work didn't have a call went by
I was needing a car for work didn't have a call went by looking seen one online then went by and my God I found the car off my dreams the salesman oh my God just wonderful customer .service just wonderful love that love they love
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car