Reviews
Everyone was nice, helpful and knowledgeable.
Everyone was nice, helpful and knowledgeable. I enjoyed how attentive the staff was and so willing to assist and make things comfortable and smooth! Thank you Jon D.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean,knowledgeable staff members, not pushy, very
Clean,knowledgeable staff members, not pushy, very helpful, Mariana Escobar was fantastic and went out of her way to help us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Gustavo is a great sales person.
Gustavo is a great sales person. Answered all our questions and was beyond helpful!!! He was very professional!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good dealer, Ioved working with her and the enthusiasm
Good dealer, Ioved working with her and the enthusiasm and personality. She was very helpful and getting our finances right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mariana is amazing super professional.
Mariana is amazing super professional. The best experience purchasing a vehicle in my lifetime!!! This girl needs a promotion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
they try to make you sign blank power of attorneys, did
they try to make you sign blank power of attorneys, did not like it...untrustworthy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
EXCELLENT EXPERIENCE!
I absolutely enjoyed the experience at EchoPark. I do not care for using their lenders only, but it all worked out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Sam Cook we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (North Freeway). Thank you! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Lack of communication, worst customer service, they take
Lack of communication, worst customer service, they take no notes every person that call you back you have to explain again. They don’t help you if you want to get your own financial bank, they just ignore you and force you to use their financial even if you are Pre-Approved I will not recommend them and even if you put a $500 hold on a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I absolutely love this place everytime I need to come get
I absolutely love this place everytime I need to come get a car, I leave happy and everyone is so friendly and helpful…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Flew in from Dallas for a great deal I found online.
Flew in from Dallas for a great deal I found online. Christy Leal took care of me for the whole process. 100% recommended. No xx. No additional charges and no pressure to upsell. Very easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car