Berman INFINITI of Niles

Drove several hours to look at a certified vehicle. I got there and they informed me that car didn't have those features at all. I pulled up their website and showed them- "oops" they said, no apology at all. I drove there specifically to look at that vehicle. But now that they had me, let's get the walk-out-the door-price. Oh and by the way, the internet price didn't include the certification. That was an extra $1500. I told them they needed to fix website and not misrepresent. The car is still listed with features it doesn't have. Buyer beware. No apologies for the trip at all. Walk-Certified was tacked on to price after the fact.

Berman provided excellent sales and customer service on our purchase of a 2021 Q80. Eddy was a wonderful sales consultant and made the process smooth and seamless! We are very happy with the service and assistance we received through this process.

Working with Eddy Lindt at Berman Infiniti was such a pleasure! Their no-negotiation policy made the car buying process so much more comfortable, and you walk into the transaction knowing exactly what price you're getting for the car. Eddy went above and beyond with accommodating us (we have crazy schedules and limited transportation) and he even delivered the car himself! Go buy a car from him!

Eddy offered me a very pleasant shopping experience for my first car. He is nice and knows the car a lot. If you are interested in Infiniti as well, talking to him will be a lot of fun.

Eddy was very patient and knowledgeable. He took his time in showing how to operate the vehicle and test drive it. I would highly recommend Eddy. Very professional and friendly.

If you are looking for a committed, reliable sales person who will do his very best to find you the right car without being obtrusive, CALL EDDY!! Eddy stayed in touch with me over the course of nearly two months, providing me with just the right level of contact that I needed before he led me to the right car. He not only went out of his way to give me a heads up that other clients had appointments to see the car I had my heart set upon, so that I could change my appointment time to earlier in the day to purchase jt, but he went the final mile to authorize an auto start key fob for our vehicle when the standard fobs were out of stock. Most car dealers call repeatedly even when there is no interest from the customer. Not Eddy. He is able to gauge people's level of interest and proceed accordingly in a non-obtrusive, but committed manner. I contacted at least 30 dealerships and received calls and emails from over 50 sales people. Eddy prevailed over all of them, providing me with exactly the right amount of persistence in a non-obtrusive way, the right amount of texts and emails, to match my needs and help me finalize my car purchase. CALL EDDY TODAY!

This was my first time purchasing a car, and even with me having no credit they still worked with me. The whole staff was genuinely nice, and didn’t waste my time. Eddy was the car salesman that helped me out and I definitely recommend him. He made the process of buying a car less Stressful. I Wasn’t planning on buying a car that day but sometimes unplanned decisions are worth it. I’m 18 bought my first car Thanks to BERMAN INFINITI!

Friendly, helpful, knowledgeable. Excellent services all round. Made our car purchase a easy and smooth process from start to finish. I will be back again in the future.

Eddy was great! He helped us find the perfect certified vehicle to fit our needs and even let us change our mind after bringing the first car home.

Very knowledgeable, very personable, does a nice job introducing the car and understanding the level of detail that is wanted. Good service as he brought the car to my house