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Berman INFINITI of Niles

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Berman Infiniti is an excellent experience. Eddie my...

Berman Infiniti is an excellent experience. Eddie my sales team treated us like family went above and beyond to please us and find what we were looking for. With Berman they give you that friendly neighbor/family vibe. Amazing people at Berman Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

Special thanks to Eddy for helping my wife find her dream...

Special thanks to Eddy for helping my wife find her dream car (QX60). My second purchase from this dealership and appreciate the team for helping us through this process. Great price and deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

The experience with Eddie and the entire Berman team was...

The experience with Eddie and the entire Berman team was more than excellent. They were able to answer my questions, ease any hesitations, and make the experience stress free. I highly recommend the dealership and team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

I knew exactly what I was looking for model,and price. I...

I knew exactly what I was looking for model,and price. I have been shopping for this car for 6 months.Berman had the car and Eddie had the service. I think Eddie knew I was a very picky customer. He made sure when that car came out of detail it was perfect, and it was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

Eddy is great, unbiased sales person and good human being...

Eddy is great, unbiased sales person and good human being who value people and treat others with respect and dignity. To Eddy "Your hospitality and professionalism didn't go unnoticed." Thanks for your time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

This dealer is excellent, the price is good, and the...

This dealer is excellent, the price is good, and the salesman Eddy is very helpful, friendly, knowledgeable and honest. I will highly recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

Dealership did a nice job of taking care of the customer....

Dealership did a nice job of taking care of the customer. Dealership was clean and well organized. I would go back for another car next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business, and hope to service you again!

Very Satisfied, Highly recommend

Highly recommend stopping by to see salesman Julien Outley. He is a very knowledgeable and provided me with options on both used and new vehicles. All I need are options and prices, and I was left to make an educated decision. As it turned out Infiniti had excellent lease options available and I chose to lease a new Infiniti QX50. It is beautiful. No pressure to buy. very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

Clean and helpful staff. Car was great. Wasn’t rushed....

Clean and helpful staff. Car was great. Wasn’t rushed. Had a good overall time and experience. Would buy from them again. Eddy was quite helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks for great communication throughout our car search...

Thanks for great communication throughout our car search and purchase! Eddy was helpful and personable which made our experience pleasurable. Dealership has incredible product selection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.