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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Excellent Customer service.

Mike at Eastern Motors is by far the most helpful, professional, and nice customer service oriented individual that I have ever encountered. If you are on the market to buy a car, go see Mike at Eastern Motors in Manassas. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Armaye, thanks for this great review! We make sure that all of our employees are helpful and professional, and I am happy to hear that the time spent with Mike was a positive experience. Congratulations on your new car! Thanks for the recommendations, and keep us updated if there's anything else we can do for you! Also, check us out on Facebook and Twitter for dealer news and specials.

Awesome Experience

Mike at Eastern Motors changed my negative thoughts on auto shopping experience. He is very knowledgable and made me feel comfortable rather than pressured to buy a vehicle. He gave me all the information I needed and more. I would reccommend Mike at Eastern Motors to all my friends and family intrested in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Ashley! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Mike is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. We appreciate the recommendations, and keep us updated if there's anything else we can do for you! Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials.

Amazing serice

This was my first time buying a car. I really wanted to do my research and take my time. Mike was very helpful and did not get annoyed by all my questions. He was able to show me all of my options and really helped me make an informed decision. I will definitely be recommending to everyone that I know to make the trip the service is definitely worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Chavon! At Easterns Automotive Manassas, we strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Mike was able to show you the knowledgeable and personalized service you deserve. Thank you for the recommendation, and we look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials.

Great hassle free experience

I purchased a car I have been looking for from Eastern Motors. Michael helped me threw the buying by making me comfortable with the purchase plan. I shopped around and got the best rate from Eastern motors I appreciate the time and effort Michael put into my purchase he is also professional and curious and values my time. I will be sending friends and family to this branch to see Mr. Michael.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ezy, thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Michael provided you with a comfortable and pleasant car-buying experience. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

I loved it!!!

Michael (sales person) is awesome!!! My car buying experience was great. Michael took his time and put me in my dream car. I would recommend Easterns highly to friends and family. Thank you so much Michael you are an amazing person and hope to see you soon to get a car for my wife

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words to Samuel, Eli and to the rest of the staff. Thank you for the recommendation, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

Greg was outstanding !!

First time car buyer. Coming in I didn't know what to expect. Meeting and dealing with Greg was the smoothest and most enjoyable experience I have had in a long time. I will be sending family and friends up to Easterns when it comes time to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Greg could make your car shopping experience so smooth and enjoyable. Thanks for the recommendations. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!

Very Good Service.

Joe Jerdak was my sales associate. He was very nice attentive and came across pretty honest. I will be going back when possible. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the nice review! Joe is a key component of our team, and it is great to hear that he provided you with excellent customer service. I'll be sure to pass along your compliments to him. We appreciate your recommendation, and don't hesitate to contact us if there's anything else we can do for you!

Great customer service!

I had a great car buying experience. Joe was professional. Would recommend to anyone. Great customer service and cheap prices. Best place to come and buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. Joe is an asset to our team and will be very happy to hear your kind words as well. If you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals.

Great Customer Service

Great customer service provided by Greg Steele. Came in to look at and possibly buy a car and Greg helped me find the one I liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write such a great review! Greg and the entire team are focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

Awesome customer service!

Joe helped me out with the vehicle that I was looking for at a great price. I would recommend him to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ahmada, thank you for writing this review! Joe is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I hope that you are enjoying your new car! We appreciate your business, and we look forward to seeing you again!