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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Smooth, fast, and affordable

This was the best car buying experience I have had. The customer service was GREAT. My sales person was very knowledgeable and value my time. My overall experience at Eastern was excellent. I'll definitely come again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Customer satisfaction is our top priority, and I am happy to hear that your experience with us was the best you ever had! We appreciate your business and look forward to serving you again. Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials.

An aboundance of appreciation

There are no words that can explain how deeply appreciative I am, to have been given the opportunity to meet these amazing people. They gave me another chance to move forward in my life without strife. Not only will I spread the word of there wonderful unanimity. I will continue to be a customer as well as send others I know to Eastern Automotive in Manassas Virginia. I am forever greatful and hope to be able to send more business there way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Thank you for your business and we look forward to seeing you again in the future!

Eli and Greg are the best!!!!!!

Coming in I didnt really think i could buy a car with my credit situation, but after a quick and easy process Greg and Eli help my get in a nice Honda. i am so thankful for there help. Easterns is the best, come in today and ask for Greg he is the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this review, Jax! We really appreciate you leaving us your input. We are very pleased to hear that Gregory and Eli could make your car shopping experience so positive. I hope that you are enjoying your new Honda! Thanks for the recommendation, and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!

Excellent Customer Service!

I visited Eastern Motors of Manassass last week to purchase another car for my family. Our salesmen, Greg, was very helpful and extremely courteous. He greeted us at the door with a smile and a firm handshake (which I find to be very important, especially when conducting business). Walking in, I honestly didn't know what kind of car I wanted to purchase. Although I kept changing my mind about the car I wanted, Greg remained patient with me. When speaking with him, I did not feel as though he was trying to get over on me. I felt as though he was genuinely trying to help me to choose a car that I am financially able to support. I really admire that in a salesperson. Long story short, we left with a 2013 Kia Optima, that I absolutely LOVE! Thanks Greg! You're AWESOME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new 2013 Kia Optima, Fergie! Greg and our entire team are focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

Excellent Customer Service

The sales agent (Mike) was very helpful. He answered all my questions and helped me find a car within my budget. Great experience overall. THANKS Mike!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Bella! At Easterns Automotive Manassas, we strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Mike was able to show you the knowledgeable and personalized service you deserve. We look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials.

Awesome Experience!!

Where should I start, I typically hate going to car dealerships. This particular experience with Mike was delightful, I felt no pressure to buy he gave the oppponuity to make a fully thoughtout decision!! The whole process was very smooth, definitely left a happy customer!! Thanks Mike!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy customer-Thanks! :)

We lived quite a distance away from Easterns. So hearing over the phone that you are approved, made me feel a bit skepical. We arrived, and low and behold. I'm now a new car owner! Thank you so very much! We will definitely recommend, Easterns to our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words. We appreciate your recommendation, and let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.

The guys at Eastern are awesome!

I would like to thank Dennis and Ben at Manassas Eastern Motors for helping my wife and I with the Purchase of our car. This was the first time we done it together and those guys made the process extremely easy. I have heard horror story about car buying and was a little nervous, But both of these guys were personable and helpful. I would definitely recommend Eastern to anyone looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your excellent review and your kind words. Dennis and Ben pride themselves in making the car buying process as smooth and pleasant as possible. We are honored that you came to Easterns Automotive Manassas with your car buying needs. We appreciate the recommendation and look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts!

Made me a believer!

I wanted to take a moment to thank the wonderful staff at Eastern motors in Manassas for taking such good care of me last week. Like everyone else I havent had the best experience at car delaerships. I was very guarded yet pleasantly surprised with the interacation with Dennis. He was very professional, friendly, courteous and patiently answered all of my questions. Sean provided insight and was determined to get me in the vehicle I really wanted to purchase. The entire team worked together to make me feel like a valued customer. Dennis, Sean, Eli, Caroline - thanks for taking good care of me. Purchasing a car is a big investment and the customer wants to feel like they are a valued and appreciated. You all have changed my perception of car dealerships and I look forward to purchasing my next vehicle and recommending Easterns Motors in Manassas to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chasity, it was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words to Dennis, Sean, Eli and Caroline as well. Congrats on your new car! We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

Excellent job by Samuel and Eli

My experience at Easterns was awesome. I am a repeat customer and I will keep coming back. My team was awesome Samuel, Eli, Ben and everyone was amazing. They made me feel comfortable, were super helpful, and they are all around good people. I highly recommend checking them out they rock!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Janice, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Samuel, Eli, Ben and the rest of the staff will be thrilled to hear that their excellent customer service was recognized by you. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future!