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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Samuel is the best salesperson! We have used him twice...

Samuel is the best salesperson! We have used him twice now and will continue to!! We will recommend him and Easterns to all our friends!!!! Thanks Samuel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Teri7471 – We’ll tell Samuel to keep up the great work! Thank you for your business!

Easterns deserves such a good rating! The quality of...

Easterns deserves such a good rating! The quality of customer service from the employees was commendable! They were friendly, knowledgeable, and made purchasing a new vehicle such an easy process. Ben and Samuel were both very professional and were able to answer all our questions and did a very good job overall! I would recommend this dealership to anyone looking to purchase a new vehicle- you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

rach86roxy –Thank you for the review! We appreciate your business and also recommending us! Enjoy the vehicle!

Our sales rep was Cory Cooper. Cory did an excellent job...

Our sales rep was Cory Cooper. Cory did an excellent job he was patient, knowledgeable and did not pressure us is an excellent sales rep, The best experience I have had in purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

rmaldon98 – We are happy to hear how helpful Cory was in your buying experience! We hope you enjoy the new car and please recommend us to your family and friends!

Samuel helped me find the right car for me. I knew I...

Samuel helped me find the right car for me. I knew I wanted a Toyota and I was looking at a Camry. He showed me both the Camry and the Yaris (4 door) and I realized that the Yaris was the perfect fit for me. It's not too big, not too little and just enough space for me and my dog and has a very good-sized trunk. All in all, the experience was great. Samuel was very friendly and kept me well informed throughout the entire process. I would recommend both Easterns-Manassas and Samuel as a dealer and representative. Thanks! Rebecca

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Beaker928 – We will let Samuel know the kind words you had to say about him! Enjoy the Yaris and please recommend us to your family and friends!

mY EXPERIENCE THERE WAS GREAT.I wen in with my head down...

mY EXPERIENCE THERE WAS GREAT.I wen in with my head down and came out with it up. I have had no care in 4 months and to be able now to get where i need to good feels great .Thank you so much for all that you guys did to work with me

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

sylviathompson – We’re very happy for you! We hope you enjoy the vehicle and thank you for your business!

My experience at Eaterns was great! They made me feel...

My experience at Eaterns was great! They made me feel like i was home they took such good care of us. I came in to get 1 car and end up getting 2 and 1 with no down paymet that was AWSOME.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

tanikkabrooks – Congratulations on two cars! We hope you enjoy them both and thank you for your wonderful business! We hope you recommend us to your family and friends!

Great Customer Service. They really went over and above...

Great Customer Service. They really went over and above to get the car I was looking for. I would refer someone to their dealership. thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

DeliaHJ – Thank you for your business and we hope you enjoy the vehicle! Please recommend us to your family and friends!

I went to Easterns Automotive Group hoping to get a...

I went to Easterns Automotive Group hoping to get a reliable vehicle at a price I could afford and I felt the Sales Associate Charles Anderson went above and beyond to get me into a vehicle that was not only reliable but very classy as well. I will be telling all my friends about the awesome customer service from Easterns Automotive Group in Manassas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Talbert20 – Thank you for the review! We’re happy to hear we could get you into the right vehicle! Enjoy the ride!

The day we came in we needed to get a different auto that...

The day we came in we needed to get a different auto that would be able to fit the scooter that I use to get around in because I am disabled. Well the day we where there they went above and beyond to make sure that the auto we left with fit our every need. I don't believe I have ever been in a dealership that cared about us and the comfort level of the auto we are buying. I am so grateful for his assistance in ensuring we would be leaving happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

tmbridges – We are ecstatic to hear our staff went above and beyond to make sure all your needs were taken care of with the new vehicle! We appreciate your business and hope you recommend us to your family and friends!

The customer service provided by Mr Tyler was...

The customer service provided by Mr Tyler was exceptional, He took the time to see to it I picked the vehicle I wanted and explained everything to me in detail. I will be sending more customers to Eastern because the service they provide lets me know they really care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

babygirl313 – Thank you for your business! We will let Kermit know to keep up the great work!