Reviews
Samuel is the best salesperson! We have used him twice...
Samuel is the best salesperson! We have used him twice now and will continue to!! We will recommend him and Easterns to all our friends!!!! Thanks Samuel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Teri7471 – We’ll tell Samuel to keep up the great work! Thank you for your business!
Easterns deserves such a good rating! The quality of...
Easterns deserves such a good rating! The quality of customer service from the employees was commendable! They were friendly, knowledgeable, and made purchasing a new vehicle such an easy process. Ben and Samuel were both very professional and were able to answer all our questions and did a very good job overall! I would recommend this dealership to anyone looking to purchase a new vehicle- you won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
rach86roxy –Thank you for the review! We appreciate your business and also recommending us! Enjoy the vehicle!
Our sales rep was Cory Cooper. Cory did an excellent job...
Our sales rep was Cory Cooper. Cory did an excellent job he was patient, knowledgeable and did not pressure us is an excellent sales rep, The best experience I have had in purchasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rmaldon98 – We are happy to hear how helpful Cory was in your buying experience! We hope you enjoy the new car and please recommend us to your family and friends!
Samuel helped me find the right car for me. I knew I...
Samuel helped me find the right car for me. I knew I wanted a Toyota and I was looking at a Camry. He showed me both the Camry and the Yaris (4 door) and I realized that the Yaris was the perfect fit for me. It's not too big, not too little and just enough space for me and my dog and has a very good-sized trunk. All in all, the experience was great. Samuel was very friendly and kept me well informed throughout the entire process. I would recommend both Easterns-Manassas and Samuel as a dealer and representative. Thanks! Rebecca
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Beaker928 – We will let Samuel know the kind words you had to say about him! Enjoy the Yaris and please recommend us to your family and friends!
mY EXPERIENCE THERE WAS GREAT.I wen in with my head down...
mY EXPERIENCE THERE WAS GREAT.I wen in with my head down and came out with it up. I have had no care in 4 months and to be able now to get where i need to good feels great .Thank you so much for all that you guys did to work with me
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
sylviathompson – We’re very happy for you! We hope you enjoy the vehicle and thank you for your business!
My experience at Eaterns was great! They made me feel...
My experience at Eaterns was great! They made me feel like i was home they took such good care of us. I came in to get 1 car and end up getting 2 and 1 with no down paymet that was AWSOME.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
tanikkabrooks – Congratulations on two cars! We hope you enjoy them both and thank you for your wonderful business! We hope you recommend us to your family and friends!
Great Customer Service. They really went over and above...
Great Customer Service. They really went over and above to get the car I was looking for. I would refer someone to their dealership. thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DeliaHJ – Thank you for your business and we hope you enjoy the vehicle! Please recommend us to your family and friends!
I went to Easterns Automotive Group hoping to get a...
I went to Easterns Automotive Group hoping to get a reliable vehicle at a price I could afford and I felt the Sales Associate Charles Anderson went above and beyond to get me into a vehicle that was not only reliable but very classy as well. I will be telling all my friends about the awesome customer service from Easterns Automotive Group in Manassas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Talbert20 – Thank you for the review! We’re happy to hear we could get you into the right vehicle! Enjoy the ride!
The day we came in we needed to get a different auto that...
The day we came in we needed to get a different auto that would be able to fit the scooter that I use to get around in because I am disabled. Well the day we where there they went above and beyond to make sure that the auto we left with fit our every need. I don't believe I have ever been in a dealership that cared about us and the comfort level of the auto we are buying. I am so grateful for his assistance in ensuring we would be leaving happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
tmbridges – We are ecstatic to hear our staff went above and beyond to make sure all your needs were taken care of with the new vehicle! We appreciate your business and hope you recommend us to your family and friends!
The customer service provided by Mr Tyler was...
The customer service provided by Mr Tyler was exceptional, He took the time to see to it I picked the vehicle I wanted and explained everything to me in detail. I will be sending more customers to Eastern because the service they provide lets me know they really care about their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
babygirl313 – Thank you for your business! We will let Kermit know to keep up the great work!