Reviews
I am sorry glad I went on line and looked at the vehicles...
I am sorry glad I went on line and looked at the vehicles at Eastern Motors, I filled out the information on and got a call from Alex in less than an hour. I made an appt. to go to the dealership in Manassas on 10/25 and had my new/used car in less that two hours. Mr. Cory Lee Cooper was my sells person, he was very pleasant and went over everything with me step by step. I didn't feel rushed and still was in and out within 2 hours. Thanks again guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
1964jones – Thank you for the great review! Customer service is our priority and are glad we could get you a great vehicle!
Best car buying experience ever. Cory and Ben were...
Best car buying experience ever. Cory and Ben were amazing and worked as a team to make sure I could get something I would love and and I could afford. Would go back to them over and over anytime I need a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
tyrasellman – We’re glad the guys could get you into a great vehicle! Enjoy the new vehicle!
I went to Eastern's after setting up an appointment...
I went to Eastern's after setting up an appointment and Cory took me right in. We reviewed financing, which was my primary concern. He was able to get me approved and had keys in my hand within an hour. He was respectful, courteous and professional the whole time and made the experience great. If in the future I need a vehicle, I know where I am going!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
davidclements79 – We’re glad we could help you! Enjoy the new vehicle!
In regards to my purchasing process it was Awesome, Good....
In regards to my purchasing process it was Awesome, Good. The dealership appearance is what it is (location Manassas etc) Antonio Clarke's helpfulness Awesome, Good, Excellent, a Pleasure. Sales Manager's helpfulness Awesome, Good, Excellent, another Pleasure. Finance Manager helpfulness Awesome, Good, Excellent, yet another Pleasure. My 2011 Honda Civic Quality well what can I say Awesome, Good, Excellent once again yet another Pleasure. To sum it all up By far the Most, Best, experience I have Had in a long time with the purchase of an item, merchandise, car, 2011 Honda Civic. I want to thank every body involved Eastern Automotive Group in making this deal a reality. I appreciate the Friendliness Helpfulness and as far as i'm concerned you all have Meet and Exceeded my Expectations. I would like to take the time to thank everybody involved in making this deal possible. Sincerly & from the bottom of my Heart Sorab R Vania
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
srrob – We’re glad we could get you into a great vehicle! Enjoy the new ride!
very pleasant experience working with Samuel, the process...
very pleasant experience working with Samuel, the process went smoothly, great customer service thank you Samuel and Eli for all your help you provided today on 10/19.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
natidelta – We will let Samuel know he’s doing a great job! Enjoy the vehicle!
I received great customer service from all employees. My...
I received great customer service from all employees. My sales person Cory Cooper was excellent. He was professional, followed up with any concerns that I had and made sure I was comfortable with my purchase.This is my second purchase from this dealership. I will definitely refer the to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
lapoliag – Thank you for the great review! We will let Cory know to keep up the great work!
Buying a car is never an easy process. Buying a car when...
Buying a car is never an easy process. Buying a car when you have financial issues is even harder!!! To be honest, you would never know that it was a challenging process if you worked with Cory Cooper and Ben Hyde. They were absolutely wonderful...never made me feel like I was being taken advantage of...and made sure I was aware of all my options (not the one that would make them the most $$$$) I couldnt be more thankful for both of them and my new car was just the perk of the process. IF you think it cant happen, I bet they can make it happen for you!!! And they will be honest in the process (so rare to find that in my experience)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jessicawood1 – We’ll happily let Cory and Ben know they’re doing a great job! Enjoy the vehicle!
I want to thank everyone that helped me get approved for...
I want to thank everyone that helped me get approved for my Nissan Rouge. I appreciate the opportunity I was given to start getting my credit established, you won't be disappointed. I will definitely recommend this dealership to anyone I know that is looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a car has always been a difficult process...
Purchasing a car has always been a difficult process usually resulting in me having to pick the car I am told I can purchase, rather than picking it myself. Both my wife and I have purchased from Eastern's before and this time Sam, Ben and Larry took my paperwork while I went back to work, did their magic and 3 hours later I was back signing papers, and 25 minutes later I was walking out the door with the keys to the car I wanted without the hassle and stress of a purchase. I think the whole process took a little over an hour from application to walking out the door. These guys were friendly and made the process seamless. I would recommend them to anyone....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Samuel is an excellent salesperson who takes great care...
Samuel is an excellent salesperson who takes great care of his customers. I have purchased two cars from Samuel and would recommend him to my closest friends and family. The Easterns finance team went above and beyond for my family. They worked hard to get the best deal possible for me with the bank.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car