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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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My experience for eastern automotive group was a very...

My experience for eastern automotive group was a very pleasant experience. Norman who assisted me help me feel confident and secure with my decision on my purchase. they worked with me and guided me in the right direction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Falbrown2212 – We are pleased that Norman could help you make this a secure and confident decision. Thank you for your purchase and we hope you recommend us to your family and friends.

SAMUEL FREMPONG WAS FRIENDLY AND AMAZING! THERE IS...

SAMUEL FREMPONG WAS FRIENDLY AND AMAZING! THERE IS NOTHING I CAN SAY THAT IS WRONG ABOUT SAMUEL FREMPONG! HERE IS QUOTE FOR HIM :) "GOOD PEOPLE BRING OUT THE GOOD IN OTHERS" MUCH LOVE AND RESPECT :) NORMAN THOMPSON

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

YOELEVEN – Thank you for leaving us a great review! Please recommend us to your family and friends!

We were looking for a new vehicle after a recent accident...

We were looking for a new vehicle after a recent accident caused my vehicle to be considered a total loss. The Insurance company was taking awhile to process all of the paper work to cover the lien still on the damaged vehicle. Since the lien was still showing up on my credit, most dealerships were hesitant to work with me, eventhough they were aware of my situation. Easterns was very accomodating with my situation and really strived to assist me and get me into the car I wanted. The customer service was wonderful. Ashley was very friendly and very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

barts96d – Thank you for the great review! Enjoy the vehicle!

My experience was short and sweet. I was unable to make...

My experience was short and sweet. I was unable to make it into the dealership on the first evening and Samuel got my information over the phone to start the process. When I went in on the second day, I only had to get my trade looked at and finish the financing. I have a newborn baby so spending all night in the dealership would have been less than desirable for me. Thanks for quick and friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

tyquisha – Thank you for leaving us a great review! We hope you enjoy the new vehicle!

Let the competition beware. Eastern Automotive Group hold...

Let the competition beware. Eastern Automotive Group hold Supremacy in the use car Automotive car buying Genre.They have developed a Powerhouse of Automotive Might that is second to none. Management definitely knows how to get the best out of its personnel through Total Quality Management(TQM) and Lean Six Sigma .A very excellent car buying experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dwight57 – Thank you for the great review! Enjoy the vehicle!

Cory Cooper is an excellent sales rep, I have had the...

Cory Cooper is an excellent sales rep, I have had the pleasure of working with Cory on 2 separate occasions, the first was about 6 months ago and the second about a week ago. He was very patient with us and he was dedicated to working the deal until he got the job done. He is an excellent sales rep and i would recommend him to my friends and family. I will definitely come back to Eastern's to purchase a car for my daughter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Babygirl0207 – We appreciate your business and hope you enjoy the vehicle! We’ll tell Cory to keep up the great work!

Awesome service, friendly, and fast. Samuel was able to...

Awesome service, friendly, and fast. Samuel was able to find me a vehicle with all the features I was looking for at an affordable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

bjh2013– Thank you for leaving us a great review! We hope you recommend us to your family and friends!

Eastern Automotive was recommended by a family member who...

Eastern Automotive was recommended by a family member who knew I was in dire need of another vehicle. Eastern took care of me literally before I got out of my old vehicle until the time I drove away in my new vehicle. Samuel greeted me in the parking lot, and ensured that I got everything I was looking for in a vehicle and more! He and the General Manager were eager to assist, very patient, and very courteous. They walked me through everything step by step and were very knowlegeable regarding all of the questions that I had; and trust when I say I had A LOT of questions. I'd recommend Eastern Automotive Group and Samuel Frempong to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

ble3zed1 - We're ecstatic we could help you out! Please send your family and friends over to us!

I was overall happy with my experience, very helpful,...

I was overall happy with my experience, very helpful, friendly and knowledgeable. Samuel was very professional in assisting me with my purchase. I would definitely recommend Easterns Automotive to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

VCTanks - Thank you for leaving us a review! We'll let Samuel know he's doing a great job!

Eastern's is a great place to get a vehicle from. I...

Eastern's is a great place to get a vehicle from. I have now purchased four from them. My girlfriend actually bought one on Friday. I was so pleased I came back on Monday to buy one for myself. Samuel, Eli and Ben were great. I ended up with the car I wanted and at the right price. Overall very well pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jesplus4 - We're happy to hear our guys could get you into the vehicle you wanted! Enjoy the new ride!