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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Mr. Frenpong was an excellent salesperson. He was very...

Mr. Frenpong was an excellent salesperson. He was very thorough and knowledgeable of the vehicles and the purchase process. I would recommend him to anyone needing a vehicle and plan to do just that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was extremely helpful and kind! No pushy sales...

Everyone was extremely helpful and kind! No pushy sales men! Mike took his time with me and was pleasant! I will refer to others! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that you were treated so well. Referrals are the biggest complement you can give us. Thank you for the review!

My name is Bessie DeClouette. I purchased a Toyota...

My name is Bessie DeClouette. I purchased a Toyota Corolla 2011 from Eastern Automotive, Manassases, VA March 30, 2013. The showroom was very clean and spacious. The sales persons, Michael Brice and Ben Hyde were outstanding in customer service and very honest with the sale and financing. Overall, Eastern Automotive has been a stellar expereience. I shall recommend to other friends and co-workers to experience the Eastern Automotive dealership. One of many expereinces were no hassle of staff personnel and the honesty of the salespersons. I learned of your dealsership from T.V commercials and co-workers who have previously purchase their vechiles from Eastern Automotive. Please feel free to contact me at (540) 784-4754. Sincerely, Bessie DeClouette

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

THis was a great place to by a car. From the first phone...

THis was a great place to by a car. From the first phone conversation to going there in person everyone was nice and willing to work with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We would give a higher rating if we could, unfortunately...

We would give a higher rating if we could, unfortunately there arent any options for above average. Eastern supercedes any and all other car dealerships from top to bottom. Our sales rep Park is phenomenal and a "Godsend" and there are no words to describe the total package of Park.. You have to come see for yourself. The manager Alex is truely a Boss(very nice)! He explained everything and made sure we were happy and a knowledgeable about our credit. Thank You Eastern Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

At first I was nervous. Also discouraged, because I...

At first I was nervous. Also discouraged, because I didn't think I was going to be able to make a purchase. I needed a payment I could afford, but also understood my credit was an issue. The gang pulled together like a good team does and made it happen. These guys made me feel comfortable about my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We are so glad our team was able to use their experience and expertise to find the financing that worked best for you!

I had a wonderful experience with Easterns and Ahmed....

I had a wonderful experience with Easterns and Ahmed. They were fast and detailed with all my questions. I was put at easy with their friendliness. They explained everything about the car I was interested in. I had some credit issues and they worked to get me quailifed. I will recommend Easterns and Ahmed to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience was very good. Samuel was very good. I...

Our experience was very good. Samuel was very good. I will visit again soon and would like to trade another vehicle. I would like to have a black 2 door automatic jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We look forward to your next visit.

Mike Brice was the first salesman that greeted us when my...

Mike Brice was the first salesman that greeted us when my family drove up to easterns. He helped make the process of financing and looking at a new van for my family easy. We went to Easterns in a rental and left with our new van on the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review. We are so glad everything was easy and you were able to find you perfect match!

Overall, I had a great experience. The one issue I had...

Overall, I had a great experience. The one issue I had was the price of the vehicle. It was just under $3,000 more than I would have paid at Pohanka Acura (from visiting them 2 weeks ago - and for a vehicle with 1/5 the miles). The interest rate was outrageous, but that is my fault. As far as the quality of the staff in terms of knowledge and personality, my experience was outstanding. I knew I wanted that car, but management should really take a look at Kelley Blue Book (and other dealerships for better pricing). Keep up the good work, Chris

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review! We are glad to hear your overall experience was great.