Reviews
Mr. Frenpong was an excellent salesperson. He was very...
Mr. Frenpong was an excellent salesperson. He was very thorough and knowledgeable of the vehicles and the purchase process. I would recommend him to anyone needing a vehicle and plan to do just that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was extremely helpful and kind! No pushy sales...
Everyone was extremely helpful and kind! No pushy sales men! Mike took his time with me and was pleasant! I will refer to others! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear that you were treated so well. Referrals are the biggest complement you can give us. Thank you for the review!
My name is Bessie DeClouette. I purchased a Toyota...
My name is Bessie DeClouette. I purchased a Toyota Corolla 2011 from Eastern Automotive, Manassases, VA March 30, 2013. The showroom was very clean and spacious. The sales persons, Michael Brice and Ben Hyde were outstanding in customer service and very honest with the sale and financing. Overall, Eastern Automotive has been a stellar expereience. I shall recommend to other friends and co-workers to experience the Eastern Automotive dealership. One of many expereinces were no hassle of staff personnel and the honesty of the salespersons. I learned of your dealsership from T.V commercials and co-workers who have previously purchase their vechiles from Eastern Automotive. Please feel free to contact me at (540) 784-4754. Sincerely, Bessie DeClouette
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THis was a great place to by a car. From the first phone...
THis was a great place to by a car. From the first phone conversation to going there in person everyone was nice and willing to work with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We would give a higher rating if we could, unfortunately...
We would give a higher rating if we could, unfortunately there arent any options for above average. Eastern supercedes any and all other car dealerships from top to bottom. Our sales rep Park is phenomenal and a "Godsend" and there are no words to describe the total package of Park.. You have to come see for yourself. The manager Alex is truely a Boss(very nice)! He explained everything and made sure we were happy and a knowledgeable about our credit. Thank You Eastern Motors
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At first I was nervous. Also discouraged, because I...
At first I was nervous. Also discouraged, because I didn't think I was going to be able to make a purchase. I needed a payment I could afford, but also understood my credit was an issue. The gang pulled together like a good team does and made it happen. These guys made me feel comfortable about my purchase.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. We are so glad our team was able to use their experience and expertise to find the financing that worked best for you!
I had a wonderful experience with Easterns and Ahmed....
I had a wonderful experience with Easterns and Ahmed. They were fast and detailed with all my questions. I was put at easy with their friendliness. They explained everything about the car I was interested in. I had some credit issues and they worked to get me quailifed. I will recommend Easterns and Ahmed to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience was very good. Samuel was very good. I...
Our experience was very good. Samuel was very good. I will visit again soon and would like to trade another vehicle. I would like to have a black 2 door automatic jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We look forward to your next visit.
Mike Brice was the first salesman that greeted us when my...
Mike Brice was the first salesman that greeted us when my family drove up to easterns. He helped make the process of financing and looking at a new van for my family easy. We went to Easterns in a rental and left with our new van on the same day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a review. We are so glad everything was easy and you were able to find you perfect match!
Overall, I had a great experience. The one issue I had...
Overall, I had a great experience. The one issue I had was the price of the vehicle. It was just under $3,000 more than I would have paid at Pohanka Acura (from visiting them 2 weeks ago - and for a vehicle with 1/5 the miles). The interest rate was outrageous, but that is my fault. As far as the quality of the staff in terms of knowledge and personality, my experience was outstanding. I knew I wanted that car, but management should really take a look at Kelley Blue Book (and other dealerships for better pricing). Keep up the good work, Chris
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a review! We are glad to hear your overall experience was great.