Granbury Nissan

I purchased my Vehicle from Granbury Nissan, it was seamless, they were very honest and gave me a great price on my trade. I only do my services with their service department, very knowledgeable, prices are reasonable, and the ladies that run that service department are so friendly. way better that the mega dealership up the road. Granbury Nissan is very community driven and it shows.

Absolutely the easiest place to buy a car in Granbury NO games or hassle there.

I sent a request for price quote on 12/29/24. I received a confirmation email advising I would be contacted regarding my request. Never heard back from anyone.

I visited the Granbury Nissan dealership after seeing the sale price both on their website and cars.com for a Frontier Pro-X. They keep pushing financing on me and all I wanted was an out the door price. After getting the OTD price which was $6k over MSRP, I decided to walk out. The GM came outside to show me his paperwork and said he has to make a profit to keep the lights on and employees paid. I asked him why did he have a sales price and not honor it. He said I didn't read the fine print: "New vehicle pricing includes all offers and incentives" and that I didn't qualify for any offers. The funny thing is, he never asked me if I qualified for any offers or incentives.

Hi I would just like to say that Granbury Nissan service department rocks , I took my truck in for service and they came back and said I had some problems with the front end, I told them to fix it and they had it done the next day , they are very professional and customer service is at its best I would not go to any other dealer ship.even though there is one closer to me I will drive further to get great service from a top notch dealer ship , thanks agin Granbury Nissan.

My experience at Nissan of Granbury has been great, they have taken great care of me in both of my car purchases, wouldn’t go anywhere else!

We are very pleased with the results of our visit to your dealership. Thank you.

Leo was very knowledgeable about vehicle I leased. On the test drive he went over all questions I had and did a great job of showing me how all the bells and whistles function. He also stayed in communication with me from start to finish. He is certainly one I would recommend to people interested in in buying a vehicle!

BUYER BEWARE! Heard of the ole bogus charge of “dealer prep” fee? I’m sure you have sometime or another. Maybe not. It’s usually a charge dealers try to add on at signing. Usually somewhere around $100-$700. Now hang in there and hold on while I explain what Granbury Nissan attempted to try with us. We were ready to buy this Ram Limited 1500 for an advertised price of $46,000 Had a trade in that I was upside down about $4000 and was ready to eat that for this new truck. We were 100% honest with them about what we wanted for our truck, and we would just add the $4K on to the loan. We didn’t ask them to come down on the price or nothing, yet when we sat down, they had the deal way up over $60,000. As I look at the paper work, lo and behold they added, and get this $5595 DEALER PREP fee!!! Seriously??? They really must think I’m stupid! I know people tend to get “the car buying bug” and will do whatever it takes to get the vehicle and get out, but that’s not me/us. What kind of dealership up charges that amount? I mean WOW! If you do your research on “dealer prep fees” you will see that that’s one of the most bogus charges a dirty dealer will try to charge people. To add that amount says ALL I need to know. Walk away! We did. To prove my point, as I got upset, and asked for my keys back. We then walked out waited outside. Of course manager came out to talk to us. Long story short, he said he would completely drop that $5595 charge, and after low balling me on the trade in amount of $14000, he also said he would give me the $18000 for it. So total that amount Granbury Nissan was up charging me nearly $10,000 the manager immediately said he would drop if we stayed and worked the “deal” as they call it. I just can’t wrap my head around of how dirty that was!! Now let’s add insult to injury. One of the main reasons I went to Granbury Nissan, other than the truck I liked, was the fact that I went on their website to “Value my trade” I hit THEIR link, went through the process, and was completely honest about my truck I was trading in. Most importantly, the condition, miles and trim. I needed at least $20K for it and was willing to eat the other $4K I owed, in order to get this new truck. I was completely upfront about it, and bc I had filled out their form and was offered $18680 online, I was hoping they’d bend a little and give me the $20K. They came back with a low ball offer of $14k Now what is this? Remember earlier when the manager said he’d give me the $18K? After I got upset about the dealer prep fee? What is all this?? Scamming people imo. Taking advantage at the very least! I will post the offer in a pic here. I honestly didn’t expect the full $18600 but come on? What’s this low balling? He tells me “oh thats a third party offer, we can’t give that much”. Really? Then why the xxxx do you have them on your website??? I’ll tell you why, bc they do that to get you in there. Only to slap you in the face with a low ball offer. Let me give some future buyers some solid advice. NEVER EVER EVER PAY ANY Dealer Prep fees. Research it. 100% bogus charges no matter what any dealer says! And NEVER EVER EVER negotiate car payments. Negotiate price of the vehicle. Payments will take care of themselves no matter what they tell you. And finally, go into a dealership telling them you’re paying cash for the vehicle! They can’t manipulate as easy that way. And finally, the only charges that should ever be added when buying a vehicle are Taxes, title and License. Aka TT&L and maybe a $150 document fee. No more! If they try anymore fees than that, they’re lying. RUN! To Granbury Nissan, everything I wrote is 100% accurate! No need to reply. No excuses. This is what happened. I hope you reevaluate your sales practices. I have bought many cars in my 56 years on this planet and have never seen a dealership this dirty! Honestly, I don’t know what y’all tell yourselves when you put your head on your pillow at night to sleep

I ultimately got the car I wanted at I believe a fair price from these folks. The administrative and customer service work was less than 5 stars for sure. I p[urchaased car from out of state and sent several emails for a confirmation of my wire transfer for 5 days following my wire. Then getting information on the shipping company and ETA was equally cumbersome.