Puente Hills Mitsubishi

Great team ,friendly staff . Danny brewer was great and Sam the manager was very professional and pleasant to deal with

Buyer beware! This company pulls the bait and switch… the price listed online is NOT the price they’re going to sell to you at. The tack on fees for services that you won’t want. Adding an additional $3,000 to the final purchase price. Also beware of the salesman Danny, very unprofessional and extremely shady. I went in last week and had one of the worst experiences I’ve ever had at a dealership. Never going to give them my business.

Buyer beware! This company pulls the bait and switch… the price listed online is NOT the price they’re going to sell to you at. The tack on fees for services that you won’t want. Adding an additional $3,000 to the final purchase price. Also beware of the salesman Danny, very unprofessional and extremely shady. I went in last week and had one of the worst experiences I’ve ever had at a dealership. Never going to give them my business.

Service Manager is very Unprofessional and behaves childish when asked technical questions or for help.

Visited the Puente Hills Mitsubishi to check out a Mercedes GT 53 listing with my family. Joey was very attentive with hospitality in showing us the vehicle and getting us situated for the car breakdown. We brought several concerns about the vehicle to their attention by which we were greeted by sales manager, Danny. Vehicle had Atlas front tires…who puts knock-off tires on a $90k vehicle and expects the customer not to raise that as a concern? The dashboard read “service overdue”, if the vehicle is going to be shown to potential customers it’d be ideal to have that addressed beforehand. The rear bumper seemed misaligned sticking out on the left tailgate side. Joey introduced us to sales manager, Danny whom would assist us with addressing our concerns about the vehicle. He immediately became territorial about their financial process accusing my fiancé of looking out for his best interest and him not making any money out of this transaction. What type of customer service demeanor is this employee representing? Our vehicle concerns were disregarded, never conversed about. Instead Danny raised his voice and made affirmative judgment on the final price despite the vehicle concerns we made Joey aware of. His outrageous behavior gave no room for car negotiations in which we were no longer interested to pursue business. Instead of thanking us for our time and apologizing for not working out a deal he rushed back into the office heated without any remarks. Joey was very polite in addressing the discomfort Danny created and apologized for the inconvenience. I hope management takes repercussions in this type of employee behavior, no customer should need to experience such rude conduct. Future buyer…beware of knock-off front tires valued at about $100, rear bumper misalign and overdue service dashboard.

Had nothing but great experience from Sam the manager at puente hills Mitsubishi. Will always come back !

Nate and the sales manager Sam made me a great deal . They?re very knowledgeable and offered a very good customer service

They are the best. They work to make a good deal and make you happy with the car you like and the payment. I would recommend this dealership to anyone that is looking for a car.

Sierra sold me a 2022 BMW 530e. I've looking to buy one for about 6months. She made the process easy, was very helpful and responded quickly to all my inquiries. It was an easy and seamless process and I would advise using Sierra for any future car needs.

Misleading pricing. Of over 10 dealerships I contacted they had the highest "required" dealer accessories amounting to over $3000 added to the price of the car. Their defense was, there may be $5000 worth of accessories at other dealers -- which was clearly not the case. Go elsewhere, it's easy to find dealers with more up-front pricing and less non-sense.