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Napleton Nissan

(25 reviews)
Visit Napleton Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 720-1712 (888) 720-1712
Used (866) 982-6457 (866) 982-6457
Service (866) 982-6549 (866) 982-6549

Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Nissan from DealerRater.

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Had an excellent experience in my first time buying a car

Had an excellent experience in my first time buying a car with Kyle's help. I can't be more thankful for all the time he took to help make everything happen!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your 5 star review and kind words Erika! We are truly excited that you chose us to assist you with your first vehicle purchase! Welcome to the Napleton Nissan Family, we are here for you long after the sale! Enjoy the holiday season and we will see you soon!

Kyle is very informative and helpful.

Kyle is very informative and helpful. He’s also very kind. If you’re looking for a new car be sure to ask for Kyle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you Shanon! Thank you so much for your kind words and 5 star review! At Napleton Nissan we strive for excellent customer service and it's nice to hear we are making progress! Have a great day and we will talk to you soon!

Kyle and John are 2 awesome workers Kyle pleasant

Kyle and John are 2 awesome workers Kyle pleasant personality, knowledge and patience is very refreshing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Pat! Thank you for your kind words and 5 star review. Please let us know if there is anything we can do to assist you in the future

Great dealership!

Great dealership! Cole and John on the sales team are the best people to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your kind words and 5 star review Emily! We are glad that you had a good experience here. Please let us know if there is anything that we can assist you with in the future.

Attentive sales team.

Attentive sales team. Kyle is very engaging and well trained. He listens to your needs and then tries to match you in the right vehicle. If your credit is less than perfect they take the time to understand your situation and fit you in the best product. Go see him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Staxi! Thank you for your kind words and 5 star review! We are glad that you had a positive experience with us. Please let us know if there is anything that we can assist you with in the future.

Great dealership Cole was very cool and John the general

Great dealership Cole was very cool and John the general manager was very helpful! Very friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Connor! Thank you for your kind words and 5 star review! We truly appreciate your kind words. Please know that we are here to assist you with whatever you need. Have a great day and we will see you soon!

I purchased my first car from Cole!

I purchased my first car from Cole! Great overall experience and Mike the sales manager helped tremendously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and 5 star review Nate! We are glad that Mike and Cole made your car buying experience a good one. Welcome to the Napleton Nissan family and please remember, we are here for you long after the sale!

I had such a great experience at this dealership

I had such a great experience at this dealership management was great John and Mike were super helpful as well as my sales rep Carolyn. I was looking at the Kia sportage and she answered all my questions and just made my experience ten times better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the kind review. We are extremely happy you had a great experience. Let us know if we can help in the future!

I’ve been looking for a pre owned vehicle for a work car!

I’ve been looking for a pre owned vehicle for a work car! Mike and Cole were very helpful with the search for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and 5 star review! We truly appreciate your business and welcome to the Napleton Nissan family! Please remember we are here for you long after the sale!

I’ve been shopping for a vehicle for months!

I’ve been shopping for a vehicle for months! Mike and Cole at nissan were more than helpful great group of people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and 5 star review Timothy! We truly appreciate you taking the time out of your day to leave us a review! Please let us know if there is any way we can assist you in the future!