Peltier Kia Tyler

Do NOT buy an electric car from Peltier KIA. My EV6 came to a stop after 46,000 miles. It took over a month for a qualified mechanic to come down to Tyler to diagnose the problem. I then had to buy one of their $300 batteries because the brand new battery I had just installed was dead! That was over a month ago. I am still waiting for the replacement part to come in from South Korea. I've been having to rent a vehicle because they don't have a loaner available. Very poor communication with service representative.

My Service Professional Jason was so courteous, knowledgeable and professional. I bought my car a 2023 Rio at Peltier Kia March 2023 and it is a great car. It exceeds it's description. Everyone at Peltier is kind, professional and knowledgeable. Thanks Peltier Kia from a forever customer!

Ocho was so helpful and patient as we looked through a few cars until we found THE car! His charismatic personality made car shopping fun when it has been so stressful in the past. He wasn’t pushy and listened to our concerns on monthly payments we wanted to stay under. I would definitely recommend Ocho to help you find your next ride!

The service was great. Nathaniel explained everything in detail and was very helpful throughout the process. It was going to take some time for the job to get finished, so he helped me out with a loaner until it was done. Peltier’s service department is ALWAYS top notch. I would and will recommend them to anyone.

Excellent experience again at Peltier Kia in Tyler, TX. My experience in Service, Sales and Finance was incredible! I highly recommend Arod Rodriquez in the Service department. Arod was able to go above and beyond to help meet my needs. He was compassionate, very professional, knowledgeable and had great problem solving and communication skills! Thank you Arod, for another amazing experience in the service department! Thank you, Wendy Rivera, for your offer to provide assistance regarding options available and making sure I was informed. Thank you, Wendy! Next, I met Tristain Oliveras who walked me through even more options with patience, excellent listening skills and open thoroughness of providing all options available. No pressure and gave me time to think through and let things progress on my timing. Thanks, Tristain, for a great buying experience! Jacob Weyland was amazing at working through the numbers and different financial options and what best fit my personal needs. Thank you, Jacob! Tristain Oliveras and Neil Bates educated me about new vehicle features and options. My experience with this team allowed me to move into my new vehicle easily and comfortably. Thanks Tristain and Neil! Thanks to all these special employees who strive for and delivered excellent service!!! I appreciate this amazing experience, and I love my new 2025 Kia Sorento S! Karen D

Service took an hour and a half but detailed checks and car wash was appreciated.

Had my Sportage serviced and they were great! Spence my assigned technician did an amazing job!

I have used their vehicle service 3 times with mixed results. The first time they took care of a recall issue but a separate problem was not evaluated and corrected. A second time on another recall they broke a cover and said nothing about until I discovered it the next day. They replaced the cover after another trip back. The third time my vehicle was in with defective seatbelts and it sat for over a week because they forgot it was in for repair.

Nathaniel got me right in for my oil change! I was in and out in less than a hour. Nathaniel was very friendly and helpful.

Excellent experience with great customer service and being very helpful in our purchase. I would highly recommend!