Reviews
Service took an hour and a half but detailed checks and
Service took an hour and a half but detailed checks and car wash was appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to complete your service here at Peltier Kia Tyler! Thanks for choosing us and sharing your positive feedback!
Had my Sportage serviced and they were great!
Had my Sportage serviced and they were great! Spence my assigned technician did an amazing job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Peltier Kia Tyler! It was so kind of you to share your experience.
I have used their vehicle service 3 times with mixed
I have used their vehicle service 3 times with mixed results. The first time they took care of a recall issue but a separate problem was not evaluated and corrected. A second time on another recall they broke a cover and said nothing about until I discovered it the next day. They replaced the cover after another trip back. The third time my vehicle was in with defective seatbelts and it sat for over a week because they forgot it was in for repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ned, we appreciate your feedback and are sorry to hear about the issues you've encountered. At Peltier Kia Tyler, we're committed to improving our service and will address these concerns with our team. Thank you for bringing this to our attention.
Nathaniel got me right in for my oil change!
Nathaniel got me right in for my oil change! I was in and out in less than a hour. Nathaniel was very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erica, we're delighted to hear Nathaniel provided such efficient and friendly service at Peltier Kia Tyler. Thanks for sharing your experience!
Excellent experience with great customer service and
Excellent experience with great customer service and being very helpful in our purchase. I would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lance, we're delighted to hear you had an excellent experience with our team at Peltier Kia Tyler. Thanks for the high recommendation!
I had a great experience at PKT the customer service was
I had a great experience at PKT the customer service was top notch and very helpful. I would definitely recommend others to check it out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Destynee, we're delighted to hear you had a great experience with our team at Peltier Kia Tyler! Thanks for the recommendation and support!
I find the service department very helpful no matter whom
I find the service department very helpful no matter whom I deal with. The problem I had was with the sales department. I was basically ripped off and ended up buying a car that I really don't like. for the reason I probably will never buy another Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Leslie, we're sorry to hear about your experience with the sales department. Your feedback is important to us and I would be happy to address any concerns you have to ensure you feel confident in your vehicle. Please reach out if I can help. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688
Bought a used Silverado LTZ on 8/6/24.
Bought a used Silverado LTZ on 8/6/24. One of the easiest experiences I have ever had. Nick Owen was awesome!! I will recommend Peltier Kia to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike, we're delighted to hear that Nick made your experience at Peltier Kia Tyler so easy! Thanks for the recommendation and enjoy your Silverado LTZ!
Everyone is very friendly and helpful would come here
Everyone is very friendly and helpful would come here again for service on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Here at Peltier Kia Tyler, we are always thankful for positive feedback from our customers. Thank you for trusting our team with your service needs!
Excellent service and associates!
Excellent service and associates! Great customer care team. I give Peltier Kia 💯 percent! Thanks to all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, thank you for the fantastic review! We're delighted to hear that our team at Peltier Kia Tyler provided excellent service. We appreciate your support!