Reviews
Spencer was very kind and answered my question which put
Spencer was very kind and answered my question which put me at ease didn’t like that I had a full tank of gas got it back with half
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best and fastest time at a dealership!
The best and fastest time at a dealership!!sells man Raymond was a great car sells man !! Very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing that we were able to provide you with an efficient experience! Thank you for taking the time to share about your positive experience working with Raymond, we will be sure to pass on your kind words. Thank you for choosing Peltier Kia Tyler, and enjoy your new vehicle!
Bad Service with Cover ups
We brought our xxx KIA where we bought it in 2017 because a check engine light. After supposedly fixing the issue, it came immediately back as they brought us there car and needed another part. Now come to find the rear tail lights, which worked before, aren't working now after they gave it back.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
William, I am very sorry for any ongoing issues with your vehicle and any inconvenience caused. I would like to discuss this with you further to ensure we can get everything working smoothly and leave you feeling confident in our services. Please call me when you can. Thank you, Matt Binning - Service Director - 903-581-7688
I came into this dealership last week to look at a car
I came into this dealership last week to look at a car and Raymond helped me just look around and had me test drive a car and I feel in love with the car, and Raymond just helped me love it! Once I came in with my co-signer Raymond helped make my parents feel a lot better about the car and my choice! Raymond was super funny, passionate, and super helpful! I would highly recommend him and this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mariah, we are so happy to hear that Raymond worked hard to deliver quality assistance during your purchasing process. Thank you for coming by Peltier Kia Tyler!
Great service for over 3 years!
Great service for over 3 years! My recent service agent, Stephen, was very professional & personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Stephen and Peltier Kia Tyler! We are grateful for your loyal business!
Had some service and state inspections done on both my
Had some service and state inspections done on both my cars here. One is a kia and one is not. I recommend using adrian as your service advisor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had a great experience with Adrian as your service advisor at Peltier Kia Tyler. Thank you for recommending us for your car's service and state inspections.
Awesome place great customer service
Jarvis was by far the best and everyone else was also pretty great the customer service was awesome! They kept on offering me something to drink or eat that was nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reginal, we appreciate you recognizing Jarvis and our great team at Peltier Kia Tyler for providing awesome customer service! It's always a pleasure to offer refreshments during your visit to our dealership. We hope to see you again down the road!
Good guys at this Kia dealership!
Wes was a great guy to work with. Very efficient and good. Good guys work there with good knowledge about Kia cars and SUV. I would recommend them to buy a new KIA Anytime of the day! manners. Great dealership located in Tyler Texas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a wonderful experience purchasing your KIA with Wes and the team at Peltier Kia Tyler, Jim. Thanks for sharing your kind words about their efficient and knowledgeable service. We appreciate your recommendation and hope you're loving the new Kia!
Good service.
They accidentally did not replace my KIA Sorento 2019 wheel key from many months ago. I just found out it was missing. I drove over to the dealership, and they actually still have my key. They went on and rotated my tires to test the key. I appreciate all their prompt response and resolving my problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're grateful for your feedback. We apologize for the error and are glad to have been able to resolve it quickly once you notified us. Thank you for choosing Peltier Kia Tyler for your service needs and we look forward to serving you again in the future. Drive safely!
I had a great experience.
I had a great experience. Everyone was very accommodating and nice. I got a brand new car. And i love it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jana, we're delighted to hear that you had a great experience with us at Peltier Kia Tyler! It's wonderful to know that our team was accommodating and nice while you made your brand-new car purchase. Enjoy your new ride and please let us know if you need anything at all down the line!