Reviews
they rip people off do not buy from these people their
they rip people off do not buy from these people their liars...i traded my car off so i would not have to ever deal with these people again...very very crappy service dept..the guy named AROD in service dept IS A LIAR..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your experience with us was disappointing. This doesn't sound characteristic of the level of service we're known for, and it's disheartening to learn that you felt taken advantage of. We would appreciate the chance to speak with you further about your concerns and see if there's anything we can do to help make things right. Please feel free to reach out to me. Matt Binning - Service Director - 903-581-7688
Excellent service.
Excellent service. Very polite will be back and would refer this dealership to anyone. When I get ready to trade my souls in it will be with this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you had an excellent experience with us! We appreciate your kind words and would be thrilled to assist you with your future trade-in. Thank you for choosing Peltier Kia Tyler and supporting our dealership!
Thank you
Service Department is great! They opened at scheduled time 7:30am! The check in and waiting area was clean! The advisor and tech were very friendly and helpful ! Thank you Steven
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reading your feedback about the excellent service department at Peltier Kia Tyler made our day! We're glad that our team was able to provide a positive experience for you through the clean waiting area, on-time schedule, and friendly tech. Thank you for mentioning Steven's great customer service - we'll be sharing your gratitude with him! Safe travels!
I was very happy with the quick and courteous service
I was very happy with the quick and courteous service from Alexandra at Peltier Kia on 4-15-2023.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled to hear that Alexandra delivered such a successful service experience. Drive safely, and we hope to see you back again at Peltier Kia Tyler!
Excellent service dept.
Excellent service dept. Service writer The is excellent. She listens well. They have a smooth process when bring a car in for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Peltier Kia Tyler this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!
Cody Williams was very professional and friendly I would
Cody Williams was very professional and friendly I would recommend him to anybody he’s the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you enjoyed working with Cody! We'll be sure to pass along your kudos to him. Our team appreciates your business and hopes to see you again at Peltier Kia Tyler!
Appointment were scheduled at my convenience,wait time
Appointment were scheduled at my convenience,wait time was not long,and my car was repaired to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for such a stellar review of Peltier Kia Tyler! We are dedicated to providing our customers with satisfying service and it sounds like we succeeded. Safe travels until we meet again!
Love working with Peltier KIA !
I walked in stressed over my old car. Peltier KIA made my life so wonderful .They helped me get in to my very first new car from a dealer. I am 60yrs and was treated so well and kind from the entire staff.....BUT ! The biggest shout out to my salesman Jason Breedlove !OUTSTANDING He showed and helped each step of me getting in to my new car. My Life became so wonderful that day! I am grateful for Peltier KIA of Tyler for selling me my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad you had such a wonderful experience with us, Thomas! Jason is an awesome team member--you know you're in good hands when working with a professional of his expertise. We appreciate your business and are so happy that you found your perfect car on our lot. We hope to see you again at Peltier Kia Tyler!
Emmanuel was great to work with
Emmanuel was great. I will recommend this dealership to others. After shopping all over the country I came back home to Peltier. Service is key to a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Clifton! We are so glad to hear that Emmanuel delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Peltier Kia Tyler!
Vehicles are overpriced and they will lowball you on your
Vehicles are overpriced and they will lowball you on your trade in. If your looking for a good deal, look elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. It is disappointing that we were unable to earn your business and, if there is anything we can do to clear things up, I would be more than happy to speak with you directly. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688