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Peltier Kia Tyler

(272 reviews)
Visit Peltier Kia Tyler
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 622-4310 (888) 622-4310
Used (888) 619-9148 (888) 619-9148
Service (888) 628-1839 (888) 628-1839

Reviews

(272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peltier Kia Tyler from DealerRater.

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Looking for a new car with bad credit

Chamar London was very nice and knowledgeable. He got me what I wanted and the amount that I needed. I would reccommend everyone to come to this company because they will work with you. He took the time out to go over the fine details with me and explain everything that I needed to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Chamar and the team were able to help you! Thank you for the recommendation! We hope to see you back again soon!

"Keeping the FAITH"

When anyone has any doubt about financing with zero down and no trade in....Shaun D. Jeffrey at Crown Kia can make it work for you. This incredible teamwork has all the answers for you. This is my second vehicle that I have purchased from Crown Kia, and they haven't yet disappointed me. The kindest people I know with patience and understanding. I will continue my business with Crown forever!!!! Nothing but EXCELLENCE SHAUN!!!! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Shaun was able to help you! We hope to see you again in the future! Let us know when you need your first service appointment!

First New Car

Even though I went in for a recall and I was very doubtful I could get a newer car when they ask if I was interested. Shaun was very encouraging throughout the process and I drove off in a 2015 kia soul. Thank crown Kia for making my dream of owning a new car a reality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to know that Shaun was able to provide such a great car buying experience for you. Please let us know how we can continue to be of service to you if there is anything we can do. Thank you again and enjoy your new car!

First online car buying experience... couldn't have been bet

I shop for everything online; however this was my first online car shopping experience. Ryan made it so easy by giving me all of the necessary information through text, I came and looked at the car, loved it! We handled the 'back and forth' through text for the most part. He made the entire process so simple and stress free... not to mention time saving as I didn't have to be there all day going through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Ryan treated you with the courtesy and professionalism you deserve! Our team was happy to accommodate you and make things as simple as possible. That level of customer service is what we're all about. Thank you for your great review, and enjoy your new Kia Soul!

It was a good experience. Nice help !

I would advise anyone to to come to this dealership. Be sure to ask for Mr. London. Great communication skills and will be sure that you leave satisfied and educated. Great service throughout the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow, thank you for being an advocate for our dealership and recommended family and friends to come see us! Chamar is a key part of our team and we're happy to hear that you enjoyed every moment of the car buying experience with him! Congrats again on the shiny, new car and please let us know if there is anything else we can do for you!

A miracle

I had a very small budget to work with and shaun made it work. They got me in a car that suited all my needs, and was affordable. What more can you ask for? Shaun was so patient and understanding and not pushy at all. (Also very funny) Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That's what we like to hear! We're thrilled that Shaun provided you with such a top-tier experience. Please reach out if we can be of any further assistance to you!

Chamar was great to work with!

The whole team at Crown, from the salesman, to the manager, to the finance rep and even service, went above and beyond for me. You guys are appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy that you appreciate us. We appreciate you for choosing Crown as your dealership! We're glad that we can provide the best service and we look forward to seeing you again. Congratulations on your new car!

Excellent place to purchase a vehicle.

This dealership was wonderful! Shaun, our salesman went above and beyond to address all of our needs. The dealership was extremely patient with us as we weighed the pros and cons of which vehicle we wanted. Everyone we came in contact with was helpful, honest and informative. My family and I have purchased 5 vehicles here and will continue to do business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's great to hear! We're happy that we can continue to do business and provide excellent service. We always want to find a car that you will love and we love having you as a dedicated, loyal customer. Congratulations on another new car and we look forward to seeing you again!

Down to Earth!

I recently had a horrible experience at a dealer in Longview. I looked online and contacted Clay about 3 days later. We talked and text for a couple days and I found exactly what I wanted. It fit my budget, fit my kids nicely and Clay was excellent and down to earth. I never once felt like I was being talked down to, never felt like my opinion didn’t matter and could honestly hold a conversation with him on everything outside of cars as well. Very patient, very understanding and very caring. He has a sense of humor as well, which just added to all the positives he already had with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful to hear! We are delighted to hear that Clay helped in giving you such a great car buying experience with us! We strive to provide total customer satisfaction to our clients at every stage of the car buying process. Please let us know how we can help again in the future, and enjoy your new car!

Great experience

Buying my first vehicle was a breeze. The staff was very friendly and informative during the process. I was given time to explore the lot with an associate and discuss all the qualities of the cars I was interested in. I would highly recommend Crown Kia in Tyler to anyone looking for a car for a reasonable price 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nadara, thank you for the complement! It's great to know you enjoyed your experience with us. Thank you for your business and we look forward to seeing you in the near future!