Peltier Kia Tyler

I had a complaint with the service department and the dealership made an effort to contact me and bring me back in to ensure that the vehicle was properly maintained and that I left happy. Thank you.

The staff at Crown Kia of Tyler were frendly and helpful which I appreciate. The service department however was far below par. After running over a deer a couple months ago, I noticed loss of oil and rough engine noise. I paid Crown Kia's service department nearly $1000 between a diagnostic and then repairs. They did replace the oil pan and oil feed to my turbo which fixed the oil leak. However they completely neglected my badly damaged exhaust, which had a torn flex section in the downpipe and multiple missing bolts and damaged gaskets down the main pipe. I have spent countless hours and dollars trying to diagnose and fix this problem myself, something that I paid them to do. This week I tried to change my oil and filter only to find I could not remove the filter, even with a breaker bar, they had cranked it on there so tightly. This has me frustrated and angry to no end. I paid top dollar to this company expecting professionalism and results, and was highly disappointed.

I had such a wonderful experience with Crown Kia! Clay Walker made everything so easy. I am still amazed that I walked in and 2 hours later I left with my first ever brand new car!!! Clay was so helpful and Travis Tague also!

This Excellent rating is based on the respect and awesome service I received during this most important and frightening shopping experience, I was put at ease and educated. I have learned that Kia has worked very hard over the years to produce safe and economically sound vehicles for all tastes in style, budget and need. As a home care nurse I require a vehicle that can keep me safe on the rural roads of East Texas; I am also amazed of all the bells and whistles that come with my Kia Sorento, Matilda is an intelligent vehicle. This is my third vehicle purchase over the years from this dealership but my first Kia!!! I am thankful for all the hard work the sales team was able to accomplish to get me into my first Kia; I am Kiamazed! Look around as you go about daily business and take note how many Kias are on the road.... You too will be Kiamazed !! Visit Clay at Crown Kia in Tyler, Texas, tell him Melissa Isham and Matilda sent you.

Aaron Dunn and all the others that worked on helping us into a new Kia Sorrento were awesome people. We are very satisfied with whole process !!! I will recommend Crown Motors of Tyler to family and friends simply because of the service we received !!! Thank you to everyone !!!

Aaron Dunn was very polite and well mannered and was very concerned about my needs. I can tell he takes pride in his job and he loves what he does. I will definately recommened him to my friends and family. May God conitune to bless him.

Aaron Dunn was the nicest dealer I have ever dealt with. He was polite & made the entire experience wonderful. He listened to what I wanted & delivered exactly that. It was the easiest car buying experience I have EVER had. I will recommend Crown & Aaron Dunn to all my friends & family. Thank you Aaron for all your hard work & for making my car buying experience truly amazing!

Clay Walker and the others at Crown Kia worked very hard to get us into a newer vehicle. We appreciate all of their hard work, and we are more than satisfied with our vehicle and their service. Highly recommended!

Clay Walker was very helpful in helping to find the perfect vehicle for me. As a first time buyer he helped to find something that I could afford with my low income.

Based on past experiences, I rate the process of buying a new car right up there with having a root canal. I find the task of dealing with a pushy car salesman akin to the sting of the needle and the incessant drone of the dental drill buzzing in my skull. However, that was not the case when I walked into Crown Kia in Tyler to check out their year-end special. The salesperson who waited on me, Aaron Dunn, was not only knowledgeable, affable, and low-key, but, most importantly, extremely professional. He made me feel so at ease that I purchased three Kia Souls that night; one for each member of the family! I highly recommend Crown Kia and encourage those reading this to ask for Aaron's assistance. Well Dunn, Aaron!