Peltier Kia Tyler

Great service department always friendly and eager to please. I've been doing business with them 7 years with no problems. I always recommend them

I would never recommend this dealership to anyone! They were awful to me and tried to rip me off in several ways! They say they are giving you a "free trial" off something and then charge an extra $1000.00 dollars for it! Then they promise to replace something on the car and try everything in their power not to do it. They will also tell you that you can get your car worked on for free at any dealership in the country and then you try to get them to fix it and they try to fight you about it even though it's supposed to be done free at any dealership. I thought this was especially ridiculous being that this was the dealership the car came from! They would also make appointments for my car to be serviced and not get to it. This is an innconvience for me as I lived in a different town. This place is the biggest joke and is full of nothing but crooks! If you think you must buy a car from here be very very careful and read your paperwork before you sign it!!

I had a complaint with the service department and the dealership made an effort to contact me and bring me back in to ensure that the vehicle was properly maintained and that I left happy. Thank you.

The staff at Crown Kia of Tyler were frendly and helpful which I appreciate. The service department however was far below par. After running over a deer a couple months ago, I noticed loss of oil and rough engine noise. I paid Crown Kia's service department nearly $1000 between a diagnostic and then repairs. They did replace the oil pan and oil feed to my turbo which fixed the oil leak. However they completely neglected my badly damaged exhaust, which had a torn flex section in the downpipe and multiple missing bolts and damaged gaskets down the main pipe. I have spent countless hours and dollars trying to diagnose and fix this problem myself, something that I paid them to do. This week I tried to change my oil and filter only to find I could not remove the filter, even with a breaker bar, they had cranked it on there so tightly. This has me frustrated and angry to no end. I paid top dollar to this company expecting professionalism and results, and was highly disappointed.

I had such a wonderful experience with Crown Kia! Clay Walker made everything so easy. I am still amazed that I walked in and 2 hours later I left with my first ever brand new car!!! Clay was so helpful and Travis Tague also!

This Excellent rating is based on the respect and awesome service I received during this most important and frightening shopping experience, I was put at ease and educated. I have learned that Kia has worked very hard over the years to produce safe and economically sound vehicles for all tastes in style, budget and need. As a home care nurse I require a vehicle that can keep me safe on the rural roads of East Texas; I am also amazed of all the bells and whistles that come with my Kia Sorento, Matilda is an intelligent vehicle. This is my third vehicle purchase over the years from this dealership but my first Kia!!! I am thankful for all the hard work the sales team was able to accomplish to get me into my first Kia; I am Kiamazed! Look around as you go about daily business and take note how many Kias are on the road.... You too will be Kiamazed !! Visit Clay at Crown Kia in Tyler, Texas, tell him Melissa Isham and Matilda sent you.

Aaron Dunn and all the others that worked on helping us into a new Kia Sorrento were awesome people. We are very satisfied with whole process !!! I will recommend Crown Motors of Tyler to family and friends simply because of the service we received !!! Thank you to everyone !!!

Aaron Dunn was very polite and well mannered and was very concerned about my needs. I can tell he takes pride in his job and he loves what he does. I will definately recommened him to my friends and family. May God conitune to bless him.

Aaron Dunn was the nicest dealer I have ever dealt with. He was polite & made the entire experience wonderful. He listened to what I wanted & delivered exactly that. It was the easiest car buying experience I have EVER had. I will recommend Crown & Aaron Dunn to all my friends & family. Thank you Aaron for all your hard work & for making my car buying experience truly amazing!

Clay Walker and the others at Crown Kia worked very hard to get us into a newer vehicle. We appreciate all of their hard work, and we are more than satisfied with our vehicle and their service. Highly recommended!