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Peltier Kia Tyler

(272 reviews)
Visit Peltier Kia Tyler
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 622-4310 (888) 622-4310
Used (888) 619-9148 (888) 619-9148
Service (888) 628-1839 (888) 628-1839

Reviews

(272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peltier Kia Tyler from DealerRater.

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Pathetic dealership. DO NOT GO THERE FOR USED CARS. ...

Pathetic dealership. DO NOT GO THERE FOR USED CARS. They sell nothing but crap, then when they need to fix things, they take the vehicle to mom and pop places to do the cheapest job possible, then make you ride around in a stinky old kia for weeks and can't give you a single update on what's up with your vehicle repairs. I'm so glad I said keep the freaking vehicle and give me my money back. The best thing I can say about them is they did and I got the heck out of there and went straight to dallas to purchase my next vehicle. GO ANYWHERE ELSE FOR A USED DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Bought a car from this dealer and the service was great...

Bought a car from this dealer and the service was great when I was buying the car but after-wards it went down hill fast. I bought a used Mercedes SLK55 which I'm glad I had it checked out before I made the purchase as it needed brakes and suspension work. After getting there I found that the car had no manual and and buttons on the navigation didn't work. I thought it was because of the copied navigation disk(wrong) turns out someone had spilled something on the radio so I called Clark and Steve 15 times was told they would get back to me they never did. Finally talked to Steve which said to take it to a Mercedes dealership, did so and told Clark which told me he will get back to me again........ never did. This dealership does NOT stand behind you after you buy the car I did get the car at a good price and I'm glad I had it checked out before I bought it but I am disappointed with this dealership. Alley is the only one at this dealership that tries to help and calls back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.