Reviews
Adrian did a great job showing us the cars we wanted to
Adrian did a great job showing us the cars we wanted to see. There was no pressure and very relaxed experience. The trade-in inspection was quick. The paperwork was explained well and done promptly with very little waiting around. Overall experience was excellent and was a lot more pleasant than I had expected. Normally purchasing a car feels a lot like going to battle and this experience was the opposite. Very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Adrian and our team at Peltier Kia Tyler provided you with a relaxed, efficient car-buying experience. We aim for the process to be as smooth and pleasant as possible! Enjoy your new ride!
Service center
The service center always gets me in when scheduled and keeps me updated on the status of my car (2022 Kia Telluride). I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we're glad to know our service center at Peltier Kia Tyler has been keeping you updated and on schedule. Thanks for recommending us! Enjoy your 2022 Kia Telluride.
Bitter sweet
Salesman I dealt with was great was very excited about my purchase I ordered a 2024 k5 great car however when it came in one member of management ruined my experience was very rude rushing me to get my car and even made a comment about selling it to someone else if I didn't this caught me off guard but other members made it right again so overall I'm happy
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we're glad to know you had a positive experience with our sales team at Peltier Kia Tyler and that they were able to rectify the situation. We appreciate your feedback and hope you enjoy your new 2024 Kia K5!
It’s always on time with the service and keep you updated
It’s always on time with the service and keep you updated on everything going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you've enjoyed our efficient and attentive service at Peltier Kia Tyler! We appreciate your business and look forward to seeing you again in the future!
Thank you!
This dealership always takes care of me.
This dealership always takes care of me.We can call any time and they get me right in when I get there with no problem and that’s what I like in and out. Thanks for the fast service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rea, we're glad to know that our team at Peltier Kia Tyler has been able to provide you with efficient and reliable service. Thanks for your trust in us!
Stephen from Service Dept was excellent
The service i received from Stephen was excellent. Very professional and kept me updated on the status. The service dept repaired manufacturer recalls and performed a 4 wheel realignment since they advised me of it being out of spec from the "wellness" inspection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to know Stephen and the team at Peltier Kia Tyler provided you with excellent service. We always aim to keep our customers informed about their vehicle's needs. Thanks for the review!
Everything was good. Thank you.
It was awesome, very professional service, treat the people with respect, excellent service for my car, and the people who work there is very polite 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Monique, we're so glad to know you had an awesome experience at Peltier Kia Tyler! We always aim for professional service and efficiency. Thanks for your kind words about our team!
They are very knowledgeable, friendly, explains what we
They are very knowledgeable, friendly, explains what we are doing how to operate my new car! They were great and when it’s time to upgrade we will be back!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Tristan!!
Thank you for choosing Peltier Kia Tyler and leaving us a five-star review! We are thrilled that Tristan and our team were helpful with your new car. We look forward to seeing you back in the future for that next upgrade!
royandevelyn@att.net
Great job.
Your people were not only friendly but also very informative. They did what I asked and told me what could wait. Spence was great. Good job! I will be coming back for my next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melody, we're delighted to know you had a positive experience with Spence and our team at Peltier Kia Tyler! We look forward to seeing you for your next service!
Best new car purchase experience ever.
Best new car purchase experience ever. Sales and Finance People were very knowledgeable and professional. Aubrey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aubrey, we're delighted to know you had a great car-buying experience with our team at Peltier Kia Tyler. Thanks for your kind words, and enjoy the ride!