Reviews
Ahmed was excellent to work with!
Ahmed was excellent to work with! Excellent communication and always followed through. Can not recommend Ahmed for your next purchase enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service and great support when trading in an old
Good service and great support when trading in an old car, overall I had a pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything was superb.
Everything was superb. Benjamin was extremely knowledgeable of the vehicle and took the time to answer every question I had. He was very patient with me setting up my iPhone to the vehicle also. Thank you- I love my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, awesome service.
Great experience, awesome service. This is our second Volvo car at Grubbs Volvo and its simply outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a breath of fresh air!
What a breath of fresh air! Truly enjoyable experience- bought a car for my granddaughter’s 16th birthday! The entire team was efficient, professional, and relational- very kind and friendly-the top dealership in DFW, in my opinion. So glad I chose Grubbs Volvo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased an Infiniti and paid cash for it through
We purchased an Infiniti and paid cash for it through Grubbs. The paperwork that I received said the car was a "pure" when we were sold a "Luxe". I called my salesperson and a sales manager several times to get it corrected or to find out if it was actually a Luxe. No one would return my call or send me the corrected paperwork until I threatened to return the car due to fraud. At that point, the finance person, Angela, called me and was extremely rude and condescending and literally was not the same "fun, helpful" person I had dealt with when I purchased the car. She accused me of having "buyer's remorse", although I told her that I only wanted the corrected paperwork. After 30 minutes on the phone, she finally sent it, but the first version was unsigned so I had to repeatedly ask her to send me a signed version. The trust is broken and I will NEVER do business with Grubbs again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Caitlyn and Arya were wonderful through the whole car
Caitlyn and Arya were wonderful through the whole car buying process. Professional yet friendly, they educated me in all things Volvo and I couldn't imagine a better experience. 6 Stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Benjamin was excellent!
Benjamin was excellent! The entire experience was wonderful and the dealership was spotless, even the service drive!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From my first interaction by email, then phone, and
From my first interaction by email, then phone, and finally in person, the process was smooth, professional, and enjoyable. Daniel treated us like family. Additionally, Rance in Finance, made that part of the process much easier than expected. I'd highly recommend the Grubbs Volvo team to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grubbs Volvo is an absolutely wonderful dealership, they
Grubbs Volvo is an absolutely wonderful dealership, they were all incredibly helpful, diligent, respectful, and honorable. If you get a chance meet with Ryan Russell, he was absolutely amazing and very caring!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car