Grubbs Volvo Cars Grapevine

Great sales experience. Mo took care of us and the finance process was fairly easy as well. The GM Justin wasn’t pleasant to work with otherwise we would have rated the experience with five stars.

Shea was very professional. I recomment him to anyone going to Grubbs Volvo. He's great.

Both sales and Finance were amazing (Shea and Arya) we had a great car buying experience overall

We bought a used car from Grubbs in August. The price was listed as $28000.00 online but when we got to the dealership they told us they add an extra $2300 to the sticker price "to get the used car perfect for sale." We managed to negotiate that cost down, but still paid around $1500 over sticker when it was all said and done. Fast forward 1 month after purchase and we notice a vibration in the brake peadal. Took it to Firestone and turns out ALL the brakes need replacing to the tune of $1600.00. What are they using that extra $2300.00 for then? To line their pockets, that's what. If you buy a used car from Grubbs, immediately take it for an detailed inspection and take it back to the dealer when you find out everything that is wrong with it so they can fix it or buy it back.

They really listen to my needs in a car /suv They treat me with respect and they explain all my questions. Everybody is nice and smile .

I had a great experience with Grubbs Volvo Cars. My salesman, Benjamin, was very knowledgeable and easy to work with. 10 + !

Unprofessional team. Lied and didn't meet their commitment. They said no additional charges would be made and then denied the agreement they made.

Smooth and easy transaction. A nice experience! Would definitely recommend this dealership to anyone in the market.

If possible I would give 0 stars! I don’t even know where to start but if you’re looking for pre-owned vehicle this is not the place for that! My vehicle that I purchased has been in repairs almost 45 days because they can’t seem to fix things they promised and THEY DO NOT KEEP THEIR WORD! Avoid this dealership if all possible! DONT SIGN UNTIL ALL PROMISED REPAIRS HAVE BEEN FIXED OTHERWISE THEY WILL SEND OFF YOUR PAPERWORK KEEP YOUR CAR AND HAVE YOU IN THEIR LOANERS AS LONG AS THEY PLEASE! The COMMUNICATION IS HORRIBLE AND THEY WILL AVOID YOU AS MUCH AS THEY CAN. They promised they wouldn’t send my paperwork until all repairs were made well guess what they sent in the paperwork I’m stuck in a purchase now and CANNOT GET MY VEHICLE BACK and I wish there was a way to get a hold of Mr.Grubbs so he can know how they treat their customers! Some Passive aggressive people should I add! Anywho STAY AWAY FROM THIS DEALERSHIP THEY ARE NOT EASY TO WORK WITH! I HAVE YET TO RECEIVE MY VEHICLE! I HOPE MR GRUBBS CAN SEE THIS SO THAT HE CAN SEE HOW THEY TREAT THEIR CUSTOMERS! Here I am making first payment for a vehicle that I only had for one day and now we’re 45 days out and they still have my vehicle!

After 18 months in my 2022 XC-60, I am very pleased with my choice and highly recommend Grubbs Central Houston for sales and service. Some significant warranty work was necessary that took several months to complete. At first I was totally frustrated with that process and the rapid change in maintenance staff at your facility. That was before I realized the true impact of Climate Change on the lives of working people, especially those in the service industry. Maintenance is a difficult job and everyone thinks there job should be first priority. I respect those who continue to work long hours and do their best under time and cost constraints that are difficult to control.