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Stevenson Hendrick Mazda Wilmington

(1,323 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Outstanding sales person Amelia very knowledgeable.

Outstanding sales person Amelia very knowledgeable.. very polite and professional. Showed me service and parts area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Melissa & David, at Stevenson-Hendrick Mazda, you can always rely on Amelia & Paul to be as knowledgeable of cars as they are of just that stellar customer service you deserve:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Consumer response

Outstanding salesperson Amelia very knowledgeable, very polite and professional.

Mike was very helpful through this process this is my 1st

Mike was very helpful through this process this is my 1st time buying and he made this a breeze

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to know your experience with Mike & our team is as much of a breeze as you're enjoying with the windows-down in your brand-new car;) We look forward to welcoming you again soon in Service!

Jack was an excellent and honest salesman.

Jack was an excellent and honest salesman. I was struggling to upload needed documents to my insurance company, and he alleviated the situation immediately. I would recommend buying a car from Jack Whitmire at Stevenson Hendrick Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Josie, we're so pleased to know your experience with Jack is as excellent as your brand-new car drives:) We look forward to welcoming you again soon in Service for a visit just as accommodating!

Bryce was wonderful to work with.

Bryce was wonderful to work with. He was knowledgeable and helpful with every question I had. He made the car buying experience a pleasure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stephanie, at Stevenson-Hendrick Mazda, you can always rely on Bryce, Nabil, & Madison to be as knowledgeable of cars as they are of just that stellar experience you deserve:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

The customer service is unparalleled.

The customer service is unparalleled. I am always pleased with the service I receive. Trey Sanders is an amazing customer representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Donna, we're so pleased to know your experience with Trey is as amazing as your Mazda drives;) We look forward to welcoming you again soon in Service!

I found this car on line.

I found this car on line. The price was fair and William worked hard to make the deal go through. Very grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chris & Brad, no matter if you're online or in-person, you can always trust you're in line for just that stellar experience you deserve at Stevenson-Hendrick Mazda with Will P. & TJ T. :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

No pressure.

No pressure. Just friendly assistance. Takes care to make sure you know how to operate all of the car’s features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, thank you so much for taking your time to share on behalf of Royce, Brian, & Madison - at Stevenson-Hendrick Mazda, the only pressure stays in our tires;) We look forward to welcoming you again soon in Service!

This is my first Mazda so my questions were numerous, but

This is my first Mazda so my questions were numerous, but Lauren, my sales specialist was awesome! It was like I was talking to a friend who knew what I wanted. She didn't try to over sell me on something I couldn't afford. I also talked to Tracy the GM, Bryan the Service Advisor and Parker in Finance. They are all genuinely nice, honest people. This may be my first Mazda, but it definitely wont be my last! Great job Wilmington Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Muriel, no matter your question at Stevenson-Hendrick Mazda, you can always trust Lauren, Tracy, Brian, Parker, & Madison are the answer to just that stellar experience you deserve:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Jack and Nabil helped us find the perfect car!

Jack and Nabil helped us find the perfect car! We started looking at a preowned Cx-5, and ended up with an amazing deal on a new one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sandra & Steven, no matter the age of your car, ensuring just that stellar experience is nothing new with Jack, Nabil, Logan, & TJ T. at Stevenson-Hendrick Mazda:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Satisfied :) Bryee was great and helped me purchase the

Satisfied :) Bryee was great and helped me purchase the perfect replacement vehicle after my car was totaled in an accident. Everyone was friendly and all the departments worked together like a well-oiled machine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Diane, thank you so much for taking your time to share on behalf of Bry - at Stevenson-Hendrick Mazda, the best part of our well-oiled machine of a team is the stellar experience we work together to deliver! We look forward to welcoming you again soon in Service!