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Stevenson Hendrick Mazda Wilmington

(1,323 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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The service team and all associates at Stevenson-Hendrick

The service team and all associates at Stevenson-Hendrick Mazda are courteous and helpful with all questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dwight, we're so pleased to know your experience with Royce, Tracy, Aidan, Kyle, & Trey is as stellar as your Mazda6 drives:) We look forward to welcoming you again soon in Service!

Their sales consultant, Connor Dillon, was not very

Their sales consultant, Connor Dillon, was not very pleasant. He seemed to have a bad attitude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking your time to share & very much care to address this situation but need more information to do so please. At your convenience, please contact us at 910-350-1650 to discuss further of how we can better understand your experience & have the opportunity to rectify. Thank you!

Sara and Paul made the car leasing process extremely

Sara and Paul made the car leasing process extremely easy. Couldn’t be happier with my Mazda CX-50!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Peggy, no matter your term, you can always rely on Sara & Paul to ensure just a lifetime of that easy experience you deserve:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

TJ Hobbs , TJ Tate and Nabil Al- Attas did a amazing job

TJ Hobbs , TJ Tate and Nabil Al- Attas did a amazing job helping me purchase my vehicle. They didn't treat me like a customer , they treated me like a family member. They made making a vehicle purchase easy and not stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bennie, at Stevenson-Hendrick Mazda, you can always rely on TJ H., TJ T., & Nabil to branch-out for you as a member of our family tree from cars to easing the process:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Great experience with this agent she was very kind and

Great experience with this agent she was very kind and knowledgeable about everything on the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dee, at Stevenson-Hendrick Mazda, you can always trust Lauren & Paul are as knowledgeable of cars as they are of just that stellar experience you deserve:) We look forward to welcoming you again soon in Service!

Very Good.

Very Good. Alex and Parker were very easy to work with. I would recommend to someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, we're so pleased to know your experience with Alex LP & Tracy is as easy as your brand-new Mazda drives:) We look forward to welcoming you again soon in Service!

Jack Whitmire, Tj Tate, and Nabil Al-Attas really helped

Jack Whitmire, Tj Tate, and Nabil Al-Attas really helped me out and got me in the vehicle I needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Stephen, we're so pleased to know your experience with Jack, TJ T., Josh C., Jared, Nabil, Kyle, & Trey is as stellar as your brand-new car drives:) We look forward to welcoming you again soon in Service!

Niko, Jack, and Parker were super helpful in a smooth

Niko, Jack, and Parker were super helpful in a smooth vehicle purchase! Totally recommend for all your vehicle needs!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Erica, we're so pleased to know your experience with Jack, Niko, & Parker is as smooth as your brand-new Wrangler drives😎 We look forward to seeing you again soon in Service!

Knowledgeable, easy going, no pressure sales approach

Knowledgeable, easy going, no pressure sales approach made buying a new vehicle quick and very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pamela, we're so pleased to know your experience with Levi, Brian, & Parker is as great as your brand-new Mazda drives:) We look forward to welcoming you again soon in Service!

Mazda Service always provides me with great service and

Mazda Service always provides me with great service and available discounts. Service advisors are knowledgeable, friendly and helpful. Thanks Kyle, Trey & Aiden!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, just as you can rely on us to provide available discounts, you can trust we never discount just that stellar customer service you deserve at Stevenson-Hendrick Mazda with Aidan, Kyle, & Trey;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!