Reviews
Muhammad at Germain Kia was professional and
Muhammad at Germain Kia was professional and knowledgeable. He was very accommodating. Ricardo and Muhammad are a great team. Excellent job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike, we're glad to know that Muhammad and Ricardo provided you with a top-notch experience at Germain Kia of Columbus. Thanks for the shout-out!
Tyler was very professional.
Tyler was very professional. Answered all questions. Never met a sales person like. I would recommend your company to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard, we're glad to know Tyler was able to assist you professionally and answer all your questions at Germain Kia of Columbus. Thanks for recommending us!
This was one of the best experiences in recent memory
This was one of the best experiences in recent memory dealing with a dealership on Service’s rendered. I made a same day appointment for a battery. And it only took 45 minutes to complete the job. Cody and the team was courtesy and provided great customer service. The prices was reasonable and fair as to Ricart Kia… and I appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to know you had a great experience with our service team at Germain Kia of Columbus. It's fantastic that Cody and the rest of the crew were able to assist efficiently! We appreciate your feedback, thank you for choosing us!
I was extremely impressed with the service I received.
I was extremely impressed with the service I received. My engine was replaced in my 2015 kia at no charge, along with a rental car at no charge. When I picked it up yesterday I was greeted by a lovely lady who offered me coffee or water. The young man who checked me out was very kind and helpful. Nate, whom I dealt with was honest from the beginning and has very good costumer service skills.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that you had such a positive experience at Germain Kia of Columbus! Thanks for sharing your kudos with Nate and the team - drive safely!
The service department went above and beyond to help us.
The service department went above and beyond to help us. The service manager was so kind and helpful with our situation. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amanda, it's fantastic to know our service department at Germain Kia of Columbus exceeded your expectations. We're here for you anytime! Thanks for the recommendation.
Shane was absolutely great to work with, great car, great
Shane was absolutely great to work with, great car, great dealer to deal with and a wonderful experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to know Shane and our team at Germain Kia of Columbus provided you with a top-notch car-buying experience. Thanks for the positive feedback, and enjoy the ride!
Wonderful experience dealing with Nick and the Germain
Wonderful experience dealing with Nick and the Germain Kia team. Would certainly recommend. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, we're delighted to know that Nick and the team at Germain Kia of Columbus provided a wonderful experience for you. Thanks for recommending us!
Work was done quickly.
Work was done quickly. Service people were good to work with. Very helpful. Good advice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy that our Germain Kia of Columbus team earned your five stars. Thanks for taking the time to leave us a great review!
Appointment was created for anti theft ignition
Appointment was created for anti theft ignition protector. Braden Predmore provided feedback. Very helpful and great customer service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jack, we're glad to know Braden was able to assist you with your appointment at Germain Kia of Columbus. Thanks for sharing about the great customer service! We are here for anything you might need down the road!
Fantastic customer service.
Fantastic customer service.Everyone from Eric,Justin and Zain.They made this whole experience very quick and easy!#
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, we're delighted to know that Eric, Justin and Zain made your experience at Germain Kia of Columbus quick and easy. Thanks for the fantastic review!