Germain Kia of Columbus

Luis was excellent to work with on my new car purchase. I would definitely recommend him .

Justin was courteous and kept me updated on my vehicle. The entire service was great and I will continue servicing my vehicle with this dealership.

Outstanding from the receptionist to Braden. They both were polite kind and very helpful. Service was top notch. This was the first time at a dealership that I feel that I would return as well as recommend to others.

Nate was very helpful and kept me updated on the progress of the car. The reception staff was very friendly. They also cleaned my car after service.

Our recent visit to Germain Kia of Columbus turned out to be an incredibly positive experience, thanks largely to the outstanding service provided by Pat Raymond. We initially stopped by just to explore options and features for our son, who was in the market for a new vehicle. From the moment we arrived, Pat greeted us with a warm, professional demeanor that immediately put us at ease. What impressed us most about Pat was his genuine respect and personable approach throughout the entire process. He took the time to understand our son's preferences and needs, guiding us through the various models and trims without any pressure tactics. When our son expressed interest in the 2024 Kia Forte GT-Line, Pat went above and beyond to showcase its features and capabilities, ensuring we had all the information needed to make an informed decision. Pat's exceptional knowledge and patience were truly commendable. He encouraged us to thoroughly explore the vehicle, answering our questions with clarity and providing valuable insights. His focus was on finding the perfect fit for our son, rather than simply making a sale. As we continued discussions, Pat's commitment to delivering an exceptional deal became evident. He worked closely with the management team, presenting us with an offer that exceeded our expectations. We were pleasantly surprised by the fair pricing and the overall value proposition. Beyond the financial aspect, what truly stood out was Pat's unwavering professionalism and respect. He treated us with kindness and understanding, making the entire process a genuinely enjoyable experience. We are grateful to have randomly stopped at Germain Kia of Columbus and had the opportunity to work with Pat Raymond. Our son is thrilled with his new 2024 Kia Forte GT-Line, and we couldn't be happier with the overall experience. Pat's dedication to customer satisfaction is truly commendable, and we highly recommend him and the Germain Kia team to anyone in the market for a new vehicle.

As usual, Eric and the service staff were very professional and on point! They always take very good care of my car and me! Eric is the best!

I love this place . The staff is always professional and make you feel like family. Braden was so polite and very helpful .

It was clean, friendly, and my service person was knowledgeable. They also kept me updated.

Wonderful buying experience. They treat you great and work hard to get you the best deal.

Unwilling to commit to do what they said they would do. Had my car in for the same issue 5 times and they were unwilling to replace necessary parts needed to fix my car, they wanted to continue to drive my car trying to replicate the issue in the electrical system. They had a plan to replace the wiring harness if the issue occurred again and when it occurred again they couldn't commit to following through with what they told me was the plan, they simply wanted to continue driving my car. I presented them with a video of the occurrence which they didnt show interest in watching. Very disappointing!