Reserve Auto Group

Fantastic and knowledgeable staff. I would highly recommend this dealership. They work hard to find you the financing that fits your budget.

Little rocky with this vehicle purchase all around. 10x10 recommend Randell and Brant and will only consider dealing with them moving forward.

The best dealership I have ever bought from. Everyone is so friendly. I bought my car here 3 years ago and contemplated on trading and buying a new car. This is my go to dealership and I highly recommend.

I must say that everyone that I came in contact will at RAG were very friendly, and easy to work with. This dealership will always be my first choice when looking for another vehicle. Thank you for a very pleasant car buying experience.

I have been on a car search for a few months. My wish list was not negotiable. I wanted a gently used car with low miles. The list goes on of features I had to have. I wanted to do business with a dealership that was honest. I encountered many dealerships that advertised one sales price but added hidden fees when I asked for an out the door quote. Very disappointing to say the least. With Reserve Auto group i was treated professionally and did not encounter any surprises. I had the pleasure of working with Andre and he took excellent care of me. If you are looking for a gently used vehicle that has been well cared for from a sales person who is going to be honest and upfront with you, you need to look no further, this is your place!

Absolute NIGHTMARE! We have owned this Range Rover for almost 7 months and it’s been broke down for 6 months. Check Engine Light was on the day I test drove the vehicle (1/11/24). Sebastian stated it needed a new fuel pump and they would replace it and deliver to my residence. Purchased the vehicle that day as this business and its employees seemed trustworthy and very professional. Vehicle was delivered to me on 1/19/24. The inside of the vehicle was disgusting and smelled like smoke. 3 of the doors would not lock, the lower tailgate button did not work, there was no owners manual and the rear cargo cover was missing. TEN DAYS later (1/29/24) it breaks down!!! Scanned codes and they were all related to the fuel system. Contacted Sebastian and told him I wanted everything repaired. Vehicle is towed on 2/1/24 to Reserve’s “repair facility”. They obviously were not capable of fixing anything. Vehicle is delivered to me again on 2/9/24. Same 3 doors did not lock, lower tail gate button still not working and 16 days later (2/25/24) the vehicle breaks down again with the same fuel pump/system issues. Same exact codes I scanned the day I test drove and same codes when it broke down on 1/29/24. 3/6/24 - Vehicle is towed to Park Place Land Rover DFW. Vehicle was at the dealership for 4 months!!! $6,386.10 in repairs. We picked the Range Rover up on 7/10/24. Drove it home. Woke up the next morning to go to the grocery store and the Check Engine Light comes on. Same codes related to the fuel pump/fuel system. Contact our service advisor at Park Place Land Rover and he gets us booked with a loaner. I’m literally sitting in my office as I type this review waiting on a tow truck to take it back to the dealership. We have made 5 payments on this vehicle plus insurance and have only been able to drive it for less than one month!!! We did purchase the extended warranty through DOWC. HOWEVER, Reserve never disclosed that the extended warranty would only cover $140 hour labor rate. Park Place Land Rover’s labor rate is $240/hour. Gene and Ivan did reach out to their DOWC rep and were able to get the full labor rate covered. Bottom line, this vehicle has some pretty significant if not catastrophic issues. This vehicle should have never been listed for sale. Now we’re looking at spending even more money on a retainer for an attorney to pursue litigation. I would avoid purchasing a vehicle from Reserve Auto at all cost. High class chop shop in my opinion.

Why I changed my five-star review to one star because I didn't get any response to my questions, it means to me when you get your car and leave you are done so no one will respond to you. I am still happy with my car and the price I got but the only reason that makes me very disappointed is that they sold me a warrantee for my 2016 X6 BMW. After I got the car and left I sent an email the next day to cancel the warrantee cause I found a better deal with my wife's company. They didn't respond I called and left a message with the front desk lady to the manager and there's no response as well. I called the Linder to cancel the warranty they told me the dealer has to do that because they can't do that. Michael Duncan who is the one who sold me the warranty never responded to me or my wife. So I am going to find the corporate office for this dealer and file a complaint. My advice to anyone going to buy a car from Reserve Auto Group is don't buy a warranty because they will not respond to you after you walk away with your car. I was going back to get another car for my daughter but I am glad that I didn't.

We purchased our first BMW through Sebastian and it was exceptional. Without question the easiest, most comfortable purchasing process we have ever had. The follow up, service and communication from this dealership has been incredible.

Sebastian did an amazing job!! Ask for Sebastian for your next purchase and i promise you will not regret it!

This is our third purchase from Reserve Auto Group, they always have the best selection of high end vehicles.