Reviews
Bredemann Service
Service at Lexus in Glenview is always top notch! The service staff, Martha and Malinda are wonderful, the car was employees always do an excellent job of cleaning my GX and the facility is well kept and organized. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Victor! We wish you many miles of care-free driving in your ride.
S musacchio
We bought our car 2 years ago at park place Lexus in Plano, Texas and have had it in the wilmette area for almost two years now. I found Bredemann Lexus and made an appointment for a detail to prepare it for winter and Martha Turaczy was the service adviser that took care of me. She was excellent and very professional while being kind and caring to make sure we were satisfied. I have brought it to her ever since and she continued to do outstanding work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to know Martha provided you with a pleasant and positive experience during your visits for service. We look forward to many more! Thank you Sue!
Bredemann Service
Service at Lexus in Glenview is always top notch! The service staff, Martha and Malinda are wonderful, the car was employees always do an excellent job of cleaning my GX and the facility is well kept and organized. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Victor! We wish you many miles of care-free driving in your GX! We look forward to seeing you around!
Awesome service!
Love taking my car here for service. Everyone here is always so friend and professional. They're very thorough with their work and straightforward about work that needs to be done on your car. Never had issues and will continue to come here always. Christine also talked me into trading my car and I did and was such a positive experience overall. Thank you Christine and I'll see you soon for my initial car service. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Jessica, for your kind review. We are so pleased to know you had a wonderful experience working with both our sales and service team. Congratulations on your new ride! We look forward to seeing you back at the dealership for your first service!
Awesome!
I brought in my 2014 Lexus RX 350 for service when I had almost about 50,000 miles on my vehicle and almost out of warranty. Martin approached me while I waited for a loaner a 2017 Lexus RX 350. I immediately fell in love with the car! The next day, we went over some numbers and see what he can do to make me happy and he did! I would've never thought of trading in my car that soon, but thanks to Christine and Martin and Mike the finance manager, I did and was very happy! Such a positive experience! Thank you all and see you soon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jessica, for your kind review. We are so pleased to know you had a wonderful experience working with both our sales and service team. Congratulations on your new ride! We look forward to seeing you back at the dealership for your first service!
20,000 mile service
We bought our car in Plano, Texas and we have had it up in the area for almost teo years. We never thought we'd get service and treatment like we did at park place Lexus in Plano, Texas but we were pleasantly surprised the first time we brought our car in to MArtha Turaczy. She took such great care of us and was professional and knowledgeable assell as making us feel that we were the most important customer. We've been bringing it to her ever since and have always been well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to know Martha provided you with a pleasant and positive experience during your visits for service. We look forward to many more! Thank you!
Pat and Marvin - service center
I would like to mention Pat and Marvin in the service department. We always deal with either of them whenever we have our car serviced. They take wonderful care of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so pleased to know both Marvin and Pat have always provided you with a positive visit for service. Thank you for your wonderful review!
Pat and Marvin- service center
I would like to mention Pat and Marvin in the service department. We always deal with either of them whenever we have our car serviced. They take wonderful care of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to know both Marvin and Pat have always provided you with a positive visit for service. Thank you for your wonderful review!
Strive for excellence
Bredemann was a wonderful experienc. Marvin D. is a an amazing service advisor and should be commended for going out of his way to get the job done right. He is so personable, funny, but also very knowledgable about mechanical issues. His advice and diagnostic skills was invaluable to me. He is truly a good representative of a dealership who strives for excellence. I also would like to thank Pat who was so sweet and professional, whether its providing a loaner or settling the bill. They do a wonderful job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to read about your experience while working with Marvin! We appreciate you taking the time to share your recent experience with us. Thank you Sylvia! We look forward to many more enjoyable visits with you!
Honest
After having a bad experience with, I took the car to Glenview. After describing the issue with my car, Marvin knew exactly what I was talking about and got the repairs done in about 2 hours. Also Pat helped me out on pricing for the repair and told me I didn't need some of the stuff other dealer wanted to replace. Thank you Marvin and Pat for being honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to post this kind review and share your experience with us online. We are so happy to know Marvin and Pat were able to provide you with a positive experience and assist you with your vehicle needs. We look forward to seeing you around the dealership. Thank you Charles!