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Fields Lexus Glenview

(2,862 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Great Sales Experience

We just purchased our second used Lexus vehicle through Mike Kim and the whole sales experience was great. Mike is always incredibly well prepared and easy to work with. The Bredemann Lexus sales effort is complimented by the outstanding work of Service Consultants like Jeff Kaddatz who always goes above and beyond the call to resolve vehicle service problems quickly, to the customer's complete satisfaction. It is great working with Bredemann Lexus Sales and Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jim, for your kind and loyal business. We are so happy to know our staff has always provided you with positive and enjoyable visits to the dealership. We look forward to seeing you around!

President

I have bought 6 cars from this dealership over the past 20 years. It is the absolute best dealership ever!!!! I have referred 6 friends who have bought multiple cars from Them. Service is amazing!! The experience is fantastic. Bredeman is terrific!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your absolute wonderful review and rating! We are so appreciative if your kind and loyal business. Thank you!!

Best dealer in the area. Great customer service!

Thank you Howard Meron for working with us to find the perfect vehicle. Howard, you epitomize honesty, kindness and have complete knowledge of your product. It was a pleasure to work with Howard and Bredemann Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you Andrea! We are so happy to know you had such a wonderful experience working with Howard. We are so lucky to have him representing the Bredemann team and so glad he provided you with such an enjoyable visit. Congratulations!

Trina's service

Great service and complimentary car wash. Malinda has the expert advice I need to keep my vehicle running smoothly and safely. I enjoy the loaner car service and comfortable waiting lounge for quick oil changes while I wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Trina, for taking the time to share with us and post this wonderful review! We are so happy to read about your experiences while visiting our service department and look forward to assisting you with any of your future vehicle needs!

Another great visit

Yet another wonderful Lexus experience at Bredemann in Glenview. Martha in service is kind, efficient and a delight to talk to. She is knowledgeable and guides me in the right direction of what is needed on my car. The customer lounge is pleasant, served warm cookies by a sweet older woman, and my service is finished with a car wash on the exterior and a vacuum of my whole car including hatch as I always request. Great service is the reason we love bringing our car to this location!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to know you enjoyed your visit for service. Thank you for your kind words! We look forward to seeing you around and will be sure to have fresh, warm cooking waiting for you!

Lady in Distress!

My second experience at Bredemann Lexus and it was even better than the first time. I worked with a man in the service department the first time. the service experience was nice but I had Melinda and Martha my second time around and it was exceptional! I came in Without an appointment and was slightly abrupt because I was running on a shirt time frame and the ladies overlooked my rushed demeanor and quickly escalated my repair and had me going in less than 45 minutes. Thank you so much Malinda and martha!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Agata, for taking the time to post this wonderful review and share your recent experience with us. We are so happy to know both Malinda and Martha were able to accommodate your needs during your visit for service in a timely manner. We look forward to seeing you around the dealership. Thank you!

Another great visit!!!

Yet another wonderful Lexus experience at Bredemann in Glenview. Martha in service is kind, efficient and a delight to talk to. She is knowledgeable and guides me in the right direction of what is needed on my car. The customer lounge is pleasant, served warm cookies by a sweet older woman, and my service is finished with a car wash on the exterior and a vacuum of my whole car including hatch as I always request. Great service is the reason we love bringing our car to this location!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are so happy to know you enjoyed your visit for service. Thank you for your kind words! We look forward to seeing you around and will be sure to have fresh, warm cooking waiting for you!

Trina's Service

Great service and complimentary car wash. Malinda has the expert advice I need to keep my vehicle running smoothly and safely. I enjoy the loaner car service and comfortable waiting lounge for quick oil changes while I wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Trina, for taking the time to share with us and post this wonderful review! We are so happy to read about your experiences while visiting our service department and look forward to assisting you with any of your future vehicle needs!

Awesome Customer Service

Malinda Montanez and Martha Turaczy!! What a fabulous team! Competent, caring, concerned, capable, courteous, conscientious, and that's only the "c" compliments. Really enjoy dealing with them when my car comes in for service. Thanks to Malinda, Martha and Lexus for making a service appointment so cool!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to know you enjoy your service visits while working with Malinda and Martha! We look forward to many more enjoyable visits with you and seeing you around the dealership. Thank you for your wonderful review and kind business!!

Competent, Friendly, Pleasant Service

I came in for my 70,000 mile service. Was able to make the appointment that morning. In addition to the service I asked if they would rub out a couple of scratches (which they did at no charge). It was around lunchtime and I was planning on walking to a nearby restaurant and the service agent, Martha, asked if I wanted a ride (I did not). she gave me a card with a number to call if I wanted a ride back. While at lunch I received a call asking if I wanted the brake fluid changed because it was dark and dirty (I agreed). the service was completed on time and at a reasonable cost. Bredeman is consistently excellent and the obvious training and high expectations for the service professionals is obvious. Martha was polite, quick, thorough and easy to deal with. The service experience is consistent with the overall Lexus experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you Gordie! We are so grateful for your kind business. We appreciate you taking the time to post write this wonderful review in such detail. Martha is a true asset to to our team and we are so pleased to know she had provided you with pleasant visit for service. We look forward to seeing you around. Thank you!!