Reviews
If you get a chance to work with Darrell Cross (salesman)
If you get a chance to work with Darrell Cross (salesman) do it. Great customer, very professional and excellent follow up without being intrusive or annoying. Also thankful for Credit Acceptance (financial institution) for covering the transmission and engine warranty. Very happy with my 2014 Toyota Camry SE so far and expect to do more business with Dan Cummins Georgetown in the near future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alfredito, thanks for leaving us such a wonderful review! We are thrilled that you loved your experience with Dan Cummins and Darrell Cross! We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we look forward to seeing you again.
Service advisors are rude!
I had a horrible service advisor help me he was rude and told me that the dealership couldn’t do and complained about my request. Which was programming a key. They programmed didn’t work properly. When I then talked to a parts advisor he told me he didn’t know why the service advisor said he couldn’t do it and I should ignore him. Basically saying he’s an xxx to ignore his behavior. This made me feel like the service advisor had been complained about before. If that’s the case why is he still there !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Darrell was my salesman.
Darrell was my salesman. He did a great job. They got me into a nice truck. I appreciate all t h ey did for me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us this review! We appreciate your feedback and we are glad all your needs were met and that you enjoyed working with Darrell! We’ll pass along the kind words. Thank you again for your wonderful review and we look forward to helping you again in the future.
They have the best selection of cars and trucks.
They have the best selection of cars and trucks. A very knowledgeable staff of sales persons. The best service department also. Very nice and professional. Always clean and neat facility. The person who waited on me very professional and nice
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Ray! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
DONT DO IT
Worst dealership! I recommend going elsewhere!! They messed up paperwork for my registration. Now I get to pay a lot of $$$ for their mess up, Merry christmas to me!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Crystal, thank you for bringing this matter to our attention. We have made the appropriate members of the management team aware of the situation and we will be diving further into it. Please expect to hear from us soon. We appreciate your feedback.
It's OK.
It's OK. Not my favorite experience but it will do. G f f f f f
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback and your experience with us! We are glad to have helped out to made your experience better. We appreciate your business!
Apparently they didn’t want to sell a car to me I tried
Apparently they didn’t want to sell a car to me I tried to negotiate they said best they can do next day or 2 they drop price online of car again. Price was already $2k higher 2 months ago so I know it was overpriced anyways I seen the price drops to bad they don’t know how to do true business just another shady dealer trying to do more than make a living. They are trying to buy a mansion with each sell just not good business because your hood customers return I’ve done it multiple times in the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this matter to our attention, James. We’re sorry your experience didn’t match your expectations. This is an uncommon instance and we’ll take your feedback to further improve our teams. We have made the appropriate managers aware of the situation and they will be looking into it further. Please feel free to reach out to with any further comments, concerns, or suggestions you wish to share.
I just want to take a moment and give a big shout out to
I just want to take a moment and give a big shout out to Miles Goff for his superior service and assisting me and my family with our new Ram TRX !!! Jorge Hernandez !!! Anthony Ferrebee !!! you guys are all awesome !! thank you very much all for all your help !! I will be returning and sending Miles our friends and family 🙌
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us this review, Rafael. We appreciate your feedback and we are glad all your needs were met and that you enjoyed working with Miles, Jorge, Anthony and the team! We’ll pass along the kind words. Thank you again for your wonderful review and we look forward to helping you again in the future.
I’d been looking for a truck like the one I used to own,
I’d been looking for a truck like the one I used to own, and found one here at a great price. Buying from them was quick and effortless. Everyone was so courteous! They certainly go out of their way to treat the customer right!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so grateful for your kind words. Thank you for sharing your review with us and the community. We always want to provide our customers with an amazing customer experience and try to satisfy their every need. We are happy yours were met and you were about to find the perfect truck! We look forward to assisting you in the future.
Great people to work with.
Great people to work with. They all treate is very well and helpful. Thanks for the service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!