Reviews
I had the privilege of working with Jacob Shelton at Ole...
I had the privilege of working with Jacob Shelton at Ole Ben Franklin during my recent purchase there. He was knowledgeable, patient and very professional. I recommend that if you ever buy a car there to use Jacob Shelton to make your experience as pleasurable as buying a car can be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Looking for a used car and to stay on budget. Salesman helped me do all of that and was very knowledgeable about the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Notch
What an Oustanding team, from Sales to Service..Top notch! They made it so easy and seamless to buy a car..I will send all my friends to Ole Ben
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went a couple of places to get a jeep and no luck Jamie...
Went a couple of places to get a jeep and no luck Jamie Eady went above and beyond to get us the best deal would could and done it right the first time no issues definitely go back again for a repeat customer 10 out of 10 recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used car I purchased broke down within a week and now no...
Used car I purchased broke down within a week and now no one at the dealership will talk to me. The first payment wasn't even due before it stopped running.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience. I worked with sales rep, Jeremy Davis,...
Great experience. I worked with sales rep, Jeremy Davis, who was a pleasure. He's patient and was there to answer our questions. Shopping for a car can be stressful but we were made to feel comfortable and welcomed. We didn't feel pressured and was very satisfied with the service we received. Yes I would recommend them. Go see Jeremy. He'll get you into a car that you will be very happy with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good people to deal with !! This is the place to go!! Ray...
Good people to deal with !! This is the place to go!! Ray Gilmore was very helpful and good to work with in getting my daughter her first financed car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales consultant Jacob Shelton did an amazing Job...
The sales consultant Jacob Shelton did an amazing Job helping our family. He was very knowledgeable about all of the vehicles and the financing options were tremendous. I would most definitely recommend others go to the old Ben Franklin motors on Kingston Pike in Knoxville Tennessee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
See Jacob Shelton if you want the best attention. Didn’t...
See Jacob Shelton if you want the best attention. Didn’t feel rushed or pressured. Unusual in car sales I would think. Hope you reward him well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charles Frazier was so helpful and courteous. Took the...
Charles Frazier was so helpful and courteous. Took the time to show and explain everything in detail. I enjoyed working with him and the lovely staff. If you are looking to purchase a car then Ole Ben Franklin Motors is the place to do so. I would advise anyone to deal with Charles Frazier when you go into the dealership. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car