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Jim Riehl's Friendly Honda Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All gauges stopped working

Great job! Took my car in right away and had it fixed, up to date on oil change and tire rotation and clean as a whistle in about one hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Excellent treatment from service department

Oil change and multipoint inspection done within an hour. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 Escalade Service

Great dealership overall. People are courteous and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for the high star rating! We're looking forward to your next visit with us!

CRV-AWD 2019

I went into the service department to have my car looked over before went on a long trip. Service department was very prompt. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Great car buying experience

We just bought a wonderful used Honda and love it! Rob Randall is an excellent sales person and I highly recommend going to this dealership to get your next new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day!

Jim Riehl Friendly Honda is the Best

Great experience from beginning to end. George Jablonski the salesman, and Jim Riehl III, manager, were superb!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Dr. NM! We're so happy we were able to help you out! We hope to be of service to you again in the future.

Purchased a CPO Cadillac

Good friendly staff, overall good Certified Pre-Owned car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Until the next time we meet, take care!

Recall Service

Recall Notice to correct driveability issue. Can't be sure if this corrected the problem since I was not experiencing one, but service was performed while I waited and the service technician was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly environment

No bump shop on their premises. They sent all paint work to outside source.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the review! We look forward to your next visit! Take care!

A great dealership to work with.

Whether buying, leasing, or receiving service, Jim Riehls is a great dealership to work with. Staff are always friendly, helpful and professional. Well worth your time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!