Reviews
Write a reviewHonda Odyssey
I had been considering looking for another used vehicle for the last six months. When this vehicle was listed, I inquired on-line and went down the next day to see the vehicle. The sales agent, Bryan, was extremely helpful answering my questions and providing history. He took care of all my concerns and had the proper repairs completed. When the vehicle was ready he had all the paperwork; plates; etc. ready to go. It was one of the best used car purchase experience. We continue to have our vehicles maintained and serviced at Jim Riehl's because our experiences have always been great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roy, thank you for the review! We appreciate your business and it's good to hear that our team provided such a great experience. We hope to see you again soon!
A great experience
Our 4th Cadillac, sales ( Eleanor Knapp) & Service Randy Guitar are always on the top of their game. All staff are also very attentive to your needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review and rating! We appreciate you continued business and loyalty. We look forward to seeing you again! Have a great day!
oil change
Rob was very helpful in answering my concerns. Quick service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Juanita! We're happy that everything was completed quickly and to your satisfaction. Have a great day!
confused on title question - i own my company
was going to lease another jeep grand Cherokee but once we went to the dealership they discussed the xt5 with us we decided to lease it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Riehl's Friendly Cadillac. We're looking forward to your next visit with us! Have a great day!
Henry Rinna
Very professional, explained everything about the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Henry! We hope we can be of service to you again in the future!
Jim Riehl's Friendly Honda
As always , any time I have a reason to deal with Jim Riehl's Honda, it is outstanding customer service! If it is an oil & lube, tire rotation or leasing a new Honda, everyone there goes above and beyond to make it smooth and easy. I am always treated with respect and dignity . They are also cognizant of my time. I have leased 6 Hondas' over the years and have my maintenance done there. I won't ever change dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Julie, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Riehl's Friendly Cadillac! Thank you for your continued business and loyalty! Have a great day!
Customer
Very friendly and professional. Fast service . The job was explained to me with the estimated cost
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Joe! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!
Car repair
The service manager Jerry Thabet was outstanding and went above and beyond to help me with the car repair for my daughter's Accord! The service was great for a very reasonable price given the age and number of miles on this vehicle. We are trying to get our daughter through college with this car and Jerry could.not have been more accommodating or helpful!! Thank you Jerry!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Bill! We're happy we could help you and your daughter with servicing her Accord. Please let us know if you need anything else. Have a great day!
Satisfied Customer
Salesman was very friendly, and totally professional. The whole team was great, Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Riehl's Friendly Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
I walked in with no appointment. Brian Semkiew took care of me from start to finish. fast and friendly I was very happy and that is why I get my oil changes at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!