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Acura of Concord

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (595 reviews)
Visit Acura of Concord
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (877) 353-6839 (877) 353-6839
Used (877) 353-7531 (877) 353-7531
Service (877) 353-7819 (877) 353-7819

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Concord from DealerRater.

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Awesome service

Very friendly and very professional. They always make me feel so comfortable. Thank you for the treats and for always putting your client's first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service visit

Victoria was prompt at the drive, even though I was the first If the day there and start bell hadn’t really rung yet. She was thorough with explanations of what would come, and same at pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Review

All was good. Service was performed and I was completely satisfied. The costumer service team is a great team to work with. I have no regrets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Erik is professional! He is easy to deal with! Overall experience is pleasant. No stress! I will recommend and definitely will go back if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always good service

Acura if Concord always goes out of their way to deliver good service. As a woman, I’ve never felt like they’re trying to take advantage of me. I leave there feeling like they’ve been fair and square!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chip was outstanding

Chip and his finance manager provided world class service. Parts & Service was just as accommodating few days later when I picked up more accessories. Highly recommend Chip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service center review

Amanda the service advisor went above and beyond and was so good about updating me about the progress of the work done on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service review

Ronnie was great, he’s been helping me for years. Sad to see him go. I look forward to working with Amanda Murrow going forward

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had trouble signals while driving went straight to Acura,

Erik toke great care of me, received loaner, picked up car in AM with repairs made that were subject to a recall. I will definitely ask for Erik next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

I had leased 3 cars and always had great service. Everyone is helpful and nice at the Service counter. I have never had a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.