Reviews
Write a reviewAlways attentive and efficient
Ives and Donna are terrific! I especially appreciate the manner in which they go above and beyond to ensure customer satisfaction. I’ve had 2 vehicles serviced here and will always think of them first for my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Nazir was extremely helpful and made the car buying process easy and simple. We came in looking to purchase a CPO Rdx and left with a brand new one. John made our financing process quick and we left happy with our experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I would have given 5 stars, but a car wash wasn't included as with other dealer repair shops. Other than that, my car needs were addressed and resolved to my complete satisfaction. The guy who took care of my car was attentive and provided me with all of the information and options to get my car repaired in an expediant manner. Will be taking my car in again for routine maintenance.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I tell car salesman what I want the price I’m willing to pay
Concord dealer was very helpful, I tell them what I need n willing to pay within that day they when all out to find me the car thank you best concord Acura dealer very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience at a car dealership
Bought a 2017 CPO ACURA RDX for my wife. We bought a 2004 MDX for her back in 2004, and she refused to give it up. I finally got her to look at newer car (safety improvements) and after driving every mid-sized SUV , she settled on the RDX.. We tried a few dealerships but enjoyed the people at CONCORD Acura. After a few test drives, we settled on a model she liked. Negotiations were fair , the dealer got some, I got some, but the open and honest dialogue was what sold us on this dealer, never pushy, open conversations, and we walked away with the car she wanted.. It has been a month, and I have yet to drive HER car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Overall experience
The service staff were all eager to assist and delivered top quality service. I’ve worked with Ronnie for many years as my service consultant and he consistently exceeds my expectations!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Service was great! Amanda was helpful and considerate. Friendly and responsive. Was able to get me a rent a car and also followed up in good timing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change service
I had not been here in a long time, my normal advisor Ronnie, which was excellent wasn’t available when I came in but I met Amanda and she was just as amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy with service
I was happy with the service we received. The person helping was excellent. He secured a loaner car for us so that the technician could have the car long enough to detect the problem as the problem with the transmission was intermittent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Everytime I go there the staff is polite and helpful. They always explain clearly what work needs to be done. The wait time was quick as they call for a service to take you where you need to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair