Gerald Honda of Matteson

No hassle with bickering price and payments. Isaiah was the sales guy and he was great. Also, I dealt with Vasko and Risto, these guys are #1 in my book. This is my second car that I have got from Planet, now Gerald.

Customer service. Don did a great job. Don made sure every question had a answer and my bottle water was never empty

Friendly and honest, They are always very helpful and fast. i have been going there for like four years. they have been great

Turned in a leased vehicle in November 2019, was hustled into a new lease. Paid a mileage overage fee that was never forwarded to the finance company. The finance manager Ash and general manager Vasko both acknowledged the error and said they would make good on it. "A glitch in the ownership transition," they said. Never did correct, and stopped returning calls and e-mails. When I showed up to see him, Vasko blamed the previous owner, Planet Honda. When I contacted them was very rudely told that it was Vasko and Gerald's mistake. Neither of them can locate the paperwork. Obviously someone embezzled the payment during the ownership change and ditched the records. Worst, most dishonest customer service we have ever experienced, and now, we, who have spotless credit record, are disputing the debt with a collection agency. We have been Honda customers for 30 years, but no more.

My salesperson was friendly and patient. I did have to wait for a period of time but my salesperson frequently checked on me and giving updates throughout the process.

The selection to choose from and their will to work around any blemish to access you...overall friendly with great customer service.

Customer Service was Great and the buying process was made simple the salesman made me feel comfortable with my purchase and also proud to be apart of the Honda family!!

Its fast service I like it so no one wasting time and every on is happy I am going to send more customer from our community

Once I got through on line, it was fast and efficient. I got an appointment quickly and the work was done in a timely manner.

The Service was quick. The Staff was professional. The Environment was pleasant environment. My car was available to be serviced at selected appointment time I chose online which was great. I would recommend their service to friends and family