Skip to main content

Gerald Honda of Matteson

(2,397 reviews)
Visit Gerald Honda of Matteson
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 722-4527 (708) 722-4527
Used (708) 722-5771 (708) 722-5771
Service (708) 722-5375 (708) 722-5375

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Honda of Matteson from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent and honest service

Veronica showed honesty and dedication while selling me the new car I purchased. She is knowledgeable and very professional. I really appreciated her effort to drop off the car at my home address even though it was time for her to go home. I knew that she's tired ,but she was committed in providing outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

The customer service was great! Tom knew everything about the Honda Civic, he was very through with his selling technique. Everyone was great! I'm very happy with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I loved how patient, helpful, and informative Don was he provided me and my family with great service...and I love my car and I’m glad I was able to buy it with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

satisfied customer

Overall very friendly, and felt I was treated professionally and with respect. I would recommend this dealership to anyone wanting a Honda.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No pressure! Great service.

It was quicker than buying from other dealerships, and are salesman made everything clear and answered all our questions. I never felt like I was pressured into any thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Experience

Felt welcomed. Atmosphere inside dealership peaceful, comfortable. Treated with respect. Facility clean. Professional sales staff. Never owned a Honda. After test drive confident in my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Good approach with customer, with warm welcome, quick and correct update, thank you very much. I will recommend to anyone. Explain to the customer well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best customer service

Katie is always pleasant. She works hard to give a good customer experience. Really knows her job! Informed me about my repair process and is very concientous about the customer needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service; friendly staff members

Staff was courteous and professional. They thoroughly explaned what repairs were needed and why. Followed all CDC safety protocols related to Covid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service!

Jermaine Wood was very professional, personable and knowledgeable. He listened to our concerns, and worked diligently to find a payment scenario that worked for us. We are very pleased with the service we received from him and Risto in the Finance department! Honda (Gerald) has retained me as a very satisfied customer once again, and largely due to Jermaine Wood's hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No