Gerald Honda of Matteson

The General Manager, Tom King held true to the Gerald promise: he made sure that my sister who referred me was taken care of. I have made several payments and my sister never received her referral fee but Mr. King took care of it even though I had mentioned it to several sale employees every time I came to Gerald.

Great customer service. As soon as I arrived the staff members were very attentive and friendly. The facility was clean, they provided water, coffee, and answered all my concerns.

Jamie Storako was pleasant to work with. She honored a price quote and answered all of our questions. I don't think it was her fault, but the buying process took too long.

Jamie was very warm and wanted to make sure all in all I felt safe. She was very kind and made everything I asked for happen. I felt everything was thoroughly explained each time and also while we were setting my car up inside.

Vehicle taken right at appointment time, reasonable wait time, friendly and knowledgeable staff. Easy to make appointment. Clean, bright facility. Good quality vehicle

The service dept got me in same day as I called and they got me out of there about an hour and a half later.

Quick and easy service, went by smoothly. (Need to hit twenty words so here is the rest of the words needed for this sentence.)

Representative was personable and easy to talk to. Gave me an estimated time duration for the service and finished ahead of schedule.

Easy in and out. Always greeted by staff professionally and friendly. Facility is always clean. Wait time as expected. Very satified

Amazing Customer service, Nico was great! The process went by very smoothly. Highly recommend, everyone was so nice and welcoming.