INFINITI of Hoffman Estates

What a great car purchase, from the initial contact to leaving in my new purchase. Tim was excellent at communicating everything we needed. With in 24hrs we purchased the car and it was perfect. He had everything ready for us and the car was perfectly clean and ready to go. Highly recommend working with Tim for your next car purchase.

We were in the market for a high quality used car and we found it at this dealership. Tim was fantastic communicating with us about the car and quickly turned the sale around in 24 hrs. Tim is dedicated to his job and it shows in the service and high quality of car we purchased. I highly recommend contacting Tim at the dealership to get your new car.

Kolton Herrmann is an amazing sales person. He is very professional with high integrity. It was the smoothest car purchase I’ve ever experienced. I would strongly recommend him to family and friends.

I was very happy and content driving home with my new infinity Qx30. Best buy I've ever had. Amazing people who's willing to get you what you want and I love the place.

The people who work there are amazing, it took me awhile to get the car I wanted, for the prize I was willing to pay. But like any other dealership, you have to go through a process of negotiations. The difference is the employees are very willing to help you and work with you to get it. I was very happy and very content when I drove out of there with my new infinity Qx30. Thank you to the 3 people who worked so hard; Alex, Geno and Ryan... I love this the place, the people and how the customers are treated.

Excellent sales service. Very attentive and helpful. I would recommend this dealer to family and friends. We are very happy with our new Infiniti and the overall buying experience.

They were all very helpful and made sure I was well taken care of.I will definitely recommend this dealership to everyone that I know.

Alex at this location is the best sales rep I have ever met. He is very patient and knowledgeable. I would recommend him over anyone. None the less this location has been always great to me. Everyone in this place is nice and professional. Marcin is a great manager as well.

Although it was extremely busy it being labor day, Kolton and all the staff made sure that all my questions were answered and found me a great vehicle.

Wow what a tremendously wonderful experience! Like most customers shopping for a good deal we started our shopping online using sites like Cars.com, etc.. From the site I then sent an email expressing my interest and within a few hrs Joel was on the line. From our first conversation, inquiring about the vehicle, to price, to financing options the discussions were always courteous, professional and kind. After a couple of weeks of discussions we finally bit the bullet and visited INFINITI of Hoffman Estates (a 2.5 hr drive from our house). The wonderful, professional and amazing experience continued; Thijs warmly welcoming us to the dealership, Joel Gappa just being an absolute gentleman and consummate professional (how refreshing to find a car salesman with this level of integrity and professionalism) and finally Amin Smith who patiently walked me through the paperwork, additional options and financing always looking for my best interest. As we left, we committed to the team at INFINITI of Hoffman Estates that whenever we are in the market for additional cars, it is this dealership location that we will always come back to for they are a difficult act for any other to follow. They truly are a great team who look out for their customers best interests with integrity and respect.