Reviews
Gabriel Aguilar is really helpful and knowledgeable.
Gabriel Aguilar is really helpful and knowledgeable. Please continue to make the place clean and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Gabriel provided you with helpful and knowledgeable service at DARCARS Lexus of Englewood. We'll definitely keep up the cleanliness and friendly atmosphere for your future visits!
Had an excellent experience, excellent service, I
Had an excellent experience, excellent service, I recommend this dealership service department to all, very pleasant staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending the service department at DARCARS Lexus of Englewood! We're so glad you received top-tier customer support.
Claudio was outstanding in working with me.
Claudio was outstanding in working with me. I have also worked with Robin in the past and she's professional as well. I have been with this dealership over 35 years. Due to Claudio's handling my case I will definitely remain a client here.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Garnell, thank you for your loyalty and kind words about Claudio and Robin at DARCARS Lexus of Englewood. We're delighted to have had the opportunity to serve you over the years!
Robin and Grace are phenomenal.
Robin and Grace are phenomenal. They deserve five stars each! Excellent service and consideration of my schedule!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! It's great to hear that Robin and Grace provided you with excellent service at DARCARS Lexus of Englewood.
Very friendly and professional service.
Very friendly and professional service. I have been going for years. I was concerned when they became DARCARS but my experience has been great still. My service rep Robin offered excellent service and Grace at the desk is super friendly and helpful. Thanks!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Robin and Grace provided you with excellent service at DARCARS Lexus of Englewood. We're glad your experience has remained positive over the years! Thank you for your continued trust in us.
Best staff overall.
Best staff overall. Especially Mr. Luis Tirado was the service advisor. Luis is the best person to work with. He is very cooperative and caring and helpful. Also Grace who is at the front desk is very nice and a terrific person to deal with. I congratulate Lexis to have Luis and Grace working at the dealership service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that Luis and Grace provided such excellent service at DARCARS Lexus of Englewood. Your kind words mean a lot, and we'll be sure to share them with our team!
All of the staffs were very kind & nice and gave me good
All of the staffs were very kind & nice and gave me good information for the repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the awesome review! We appreciate your business here at DARCARS Lexus of Englewood.
Always treated well whenever I come to this dealership
Always treated well whenever I come to this dealership for service. Luis was great. He communicated updates regarding the service and helped me decide on the next moves for my vehicle. Grace- an absolute star! I look forward to seeing her every time I visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LaToya, we're delighted to hear that Luis and Grace made your visits to DARCARS Lexus of Englewood so enjoyable. Thank you for sharing your experience with us!
Luis was the point person for my computer upgrades (not
Luis was the point person for my computer upgrades (not only the Engine Control Computer software, but also two upgrades for the Shift System Malfunction). He was great, polite, super respectful of my time, and kept me updated multiple times throughout! His tech and the cleaning service did a great job too! Also - and I am not sure of her name, but the lovely woman at the front desk is always so warm and friendly and I just love connecting with her whenever I come in! Everyone was so helpful as always - thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, we're delighted to hear that Luis and the team at DARCARS Lexus of Englewood provided such a positive experience for your computer upgrades. It's wonderful knowing our staff made you feel welcome and kept you informed throughout the process. Thank you for sharing your kind words!
Very happy with service that Eduardo Corona and Grace at
Very happy with service that Eduardo Corona and Grace at the reception desk provided. Eduardo kept me informed about progress made in servicing my car. Grace and Eduardo are very customer oriented.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Eduardo and Grace provided you with excellent service at DARCARS Lexus of Englewood. Keeping our customers informed and comfortable is a top priority for us. Thank you for sharing your experience!