Reviews
Great service area.
Great service area. Grace at the front desk is the best, she is always kind and welcoming!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joan, this is a fantastic review. Thanks from Grace and the entire team at DARCARS Lexus of Englewood!
Ivan’s and Grace’s positive attitude made a stressful
Ivan’s and Grace’s positive attitude made a stressful situation - flat tire - tolerable. I can’t help but add that Grace is true to her name.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ivan and Grace turned a flat tire situation into a positive experience at DARCARS Lexus of Englewood. Thank you for sharing your feedback, and we're here whenever you need us!
Grace was excellent and very accommodating.
Grace was excellent and very accommodating. My representative, Ivan, was also great. It was a smooth experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at DARCARS Lexus of Englewood, Marotta! We're delighted to hear that Grace and Ivan made the process smooth and accommodating. Enjoy your new ride!
Grace was an amazing and wonderful person to work with.
Grace was an amazing and wonderful person to work with. She was super helpful and always kept me on the loop she was very professional and tried her best to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!
We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!
Darcars Lexus of Englewood provides exceptional service.
Darcars Lexus of Englewood provides exceptional service. I want to thank Claudio, Gabriel and Grace for their commitment to excellence. I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Millie, thank you for the high praise! We're delighted to hear that Claudio, Gabriel, and Grace made your experience at DARCARS Lexus of Englewood exceptional. We appreciate your recommendation!
The associate, Gabriel Aguilar, helped answer my
The associate, Gabriel Aguilar, helped answer my questions and was calm and articulate while explaining the entire process. An overall positive experience and I will be getting my Lexus serviced here in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, we're delighted to hear that Gabriel provided you with a positive experience at DARCARS Lexus of Englewood. We look forward to servicing your Lexus in the future!
Claudio is very professional, knowledgeable and very
Claudio is very professional, knowledgeable and very willing to help his customers. Had an excellent experience with this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Claudio provided you with a professional and knowledgeable experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback, and we hope to see you again in the future!
Excellent and fast service.
Excellent and fast service. Special thanks to Robin. My appointment was at 11 Am and service was completed at 11:40AM which made it possible for me to attend my work meeting scheduled for 12 Noon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robcel, we're delighted to hear that Robin and the team at DARCARS Lexus of Englewood provided you with such efficient service. Thank you for sharing your experience!
I was very thankful to Christopher who assisted us in
I was very thankful to Christopher who assisted us in getting our first Lexus. He explained everything that we need to know about our car. I would say this dealership is highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Christopher provided such helpful assistance with your first Lexus at DARCARS Lexus of Englewood. Thank you for recommending us, and we hope you're enjoying the new ride!
Excellent service department!
Excellent service department! Assistant service manager Robin Stock was patient, highly professional, and always there for us after our accident. Service director Claudio Claro was also patient and very helpful in dealing with our insurance company. They were a highly effective team and personally responsive to us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored to have earned your recommendation! Robin and Claudio will be delighted that their professional and courteous care made your experience so positive. Thank you for your choosing us, and we wish you safe travels until we meet again!
Thank you, Robin Stock and Claudio Claro, for your caring and professional work as you facilitated so well the rather extensive service we needed on our car after an accident. You were terrific, and we highly recommend you and the Lexus of Englewood service department.